Oceanstor 5300 V3 can not be added into eSight

Publication Date:  2015-10-21 Views:  538 Downloads:  0
Issue Description

customer want to use the esight to manage the Oceanstor 5300 V3 storage.but failed to add this storage since it can not be detected on esight.

 

Alarm Information

eSight Version Information

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eSight CURRENT License Information

 

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HUAWEI S5300V3 SNMP Settings

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PROCEDURE1: ADDING THE S5300 V3 STORAGE USING the SMI-S and SNMP v3

 

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ERROR GOT WHEN TRYING SMI-S and SNMP v3 PROTOCOLS


Handling Process

1.check the eSight version is V3R2 and the description on product document said: this version not support the V3 storage adding.

solution:

Ask customer to upgrade eSight from V3R2 to V3R3.

2. after upgrading.the issue exist still.and we check the license actived with Middle range storage.but the storage 5300 V3 is low end storage. can not be added into eSigtht. 


Root Cause
we check the license actived with Middle range storage.but the storage 5300 V3 is low end storage. can not be added into eSigtht. 
Solution

re-install this eSight SW and don't download the license, we need customer to change the license from mid-range to low end.then they can active this license in eSight.

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