Only few taps shown in library view of CommVault console

Publication Date:  2015-10-22 Views:  427 Downloads:  0
Issue Description

       At first, there are 6 created tapes shown on the VTL console, then add these tape libraries in CommServe console,the 6 tape libraries can be shown in list of CommServe library view. But when I created new tapes in VTL console , the new created tapes couldn't seen in Library list of CommServe console:

Alarm Information
Handling Process

1.     In  the  VTL6900 console,   If you use the Deduplication function, Make sure you all of the tapes are applied the Deduplication policy:

2. In the CommServe console , discover the devices once more  in the host view.

3.  In the CommServe console –> Storage Resources -> Libraries,  right click the virtual tape devies(ADIC Scalar 1000 1 ), select “Reset Library ” , confirm the reset request and check Media in Library to see if all of the 24 libraries are shown in the list: