SMC2.0 Mute/Unmut microphones setting mismatch

Publication Date:  2016-05-19 Views:  266 Downloads:  0
Issue Description

In the beginning of conference microphones cannot be unmuted.

Handling Process
It's necessary to access SMC WEB-interface, System->Settings and change parameter "Mute microphones upon starting conference" to "Unmute all" to make microphones unmuted when conference is starting. But microphones are still muted after this parameter has been applied.
Root Cause
The issue is that pop-up menu values and real parameter settings are mismatched.
Solution

To make microphones UNMUTED you should choose "MUTE ALL". To make microphones MUTED - "UNMUTE ALL".
SMC version: SMC2.0 V100R003C10SPC900

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