FAQ-how to make a call transfer depend on different caller type with U1960

Publication Date:  2016-07-22 Views:  205 Downloads:  0
Issue Description

customer request that when there is a incoming call to 3790, the call should ring on 3700, but office entension calls to 3790, only 3790 rings.

U1960 version is V200R003C20.

Solution

log in U1960 web page. choose user 3700, do service configuration as below:

depend on customer requirement, all incoming call to 3790 should be answered by 3700, but internal call to 3790 only ring on it. so we configure phone status: any. incoming call number: external. select week: all. start time and end time:all.

actually, for this contional call forwaord service, there are a lot of parameters we can set depend on phone status, caller number type, week, time. we can neatly use this feature to complete customer request.

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