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MM910 Management Module V100R001 User Guide 24

This document provides the product description, installation and configuration methods, and common operations of the E9000 server chassis management module MM910.
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Huawei uses machine translation combined with human proofreading to translate this document to different languages in order to help you better understand the content of this document. Note: Even the most advanced machine translation cannot match the quality of professional translators. Huawei shall not bear any responsibility for translation accuracy and it is recommended that you refer to the English document (a link for which has been provided).
The Centralized KVM Page Is Blank

The Centralized KVM Page Is Blank

Symptom

The remote KVM page is blank, and compute nodes cannot be selected.

Possible Causes

  • Java Runtime Environment (JRE) is not installed.
  • JRE plugins are disabled.
  • The bit versions (32- or 64-bit) of the JRE and browser are different.

Solution

  1. Check whether JRE has been installed.

    Choose Start > Control Panel, and check whether Java exists.

    If Java does not exist, install a JRE version compatible with the MM910 version.

  2. Enable Java plugins.

    The operation varies depending on the browser you use.

    • Mozilla Firefox

      See step 6 in the ClassNotFoundException.

    • Internet Explorer

      For example, to enable Java plugins for Internet Explorer 11, do as follows:

      1. Click , and choose Internet Options > Programs.
      2. Click Manage add-ons, and enable the Java-related plugins.
  3. Check that the bit version of the JRE is the same as the bit version of the browser.
    1. Check the bit version of the browser. For details, see step 3 in the ClassNotFoundException.
    2. Reinstall the browser or JRE to ensure that the JRE and browser use the same bit version.
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Updated: 2019-04-10

Document ID: EDOC1000015900

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