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E9000 Server V100R001 HMM Alarm Handling 19

This document describes E9000 server alarms in terms of the meaning, impact on the system, possible causes, and solutions.
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Slot: Memory Initialization Error (Critical, DIMMN)

Slot: Memory Initialization Error (Critical, DIMMN)

Description

Alarm message:

arg1 memory initialization error. Error code: arg2.

This alarm is generated when a DIMM initialization error is detected during the server startup process.

This alarm is generated by the following sensors:

DIMMN

Attribute

Alarm ID

Alarm Severity

Auto Clear

0x01000027

Critical

Yes

Parameters

Name

Meaning

arg1

  • DIMM silkscreen, for example, DIMM020 (A) or DIMM010 (B)
  • CPU socket number and channel number.

For details about DIMM layout, see "Installing DIMMs" in the troubleshooting manual of the server you use.

arg2

Error code of the alarm.

Impact on the System

The DIMM cannot be used, which affects server performance.

Possible Causes

  • The DIMM is faulty.
  • The DIMM slot is faulty.

Procedure

  1. Check whether the alarm information provides the silkscreen of the DIMM.

    • If yes, go to 2.
    • If no, go to 3.

  2. Replace the DIMM, and power on the server. After the server is powered on, check whether the alarm is cleared.

    • If yes, no further action is required.
    • If no, go to 3.

  3. Check whether the DIMM slot has contaminants.

    • If yes, go to 4.
    • If no, go to 5.

  4. Clean the DIMM slot, reinstall the DIMM, and power on the server. After the server is powered on, check whether the alarm is cleared.

    • If yes, no further action is required.
    • If no, go to 5.

  5. Replace the mainboard. After the server is powered on, check whether the alarm is cleared.

    For details about how to replace a DIMM, see the user guide of the server you use

    • If yes, no further action is required.
    • If no, go to 6.

  6. On the HMM WebUI, choose System Management > Information Collection, and collect logs.
  7. Contact Huawei technical support.
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Updated: 2018-08-16

Document ID: EDOC1000015902

Views: 211386

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