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E9000 Server V100R001 HMM Alarm Handling 19

This document describes E9000 server alarms in terms of the meaning, impact on the system, possible causes, and solutions.
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Slot: Overtemperature (Minor, Outlet Temp/Outlet TempN)

Slot: Overtemperature (Minor, Outlet Temp/Outlet TempN)

Description

Alarm message:

Temperature above minor threshold

This alarm is generated when the air inlet temperature exceeds the overtemperature minor threshold.

This alarm is generated by the following sensors:

  • Outlet Temp
  • Outlet TempN

Attribute

Alarm ID

Alarm Severity

Auto Clear

0x0147FF01

Minor

Yes

Parameters

Name

Meaning

N

Slot number of the sensor.

Impact on the System

Overheating affects component performance and server operations.

Possible Causes

  • The ambient temperature exceeds the normal range.
  • The air inlet or outlet is blocked.
  • Idle slots or spaces are not installed with filler panels.
  • The mainboard is faulty.

Procedure

  1. Check whether the equipment room temperature exceeds the normal range.

    • If yes, go to 2.
    • If no, go to 3.

  2. Reduce the equipment room temperature to the normal range. After 5 minutes, check whether the alarm is cleared.

    • If yes, no further action is required.
    • If no, go to 3.

  3. Check whether the server air inlet or outlet is blocked.

    • If yes, go to 4.
    • If no, go to 5.

  4. Clear the blockage. After 5 minutes, check whether the alarm is cleared.

    • If yes, no further action is required.
    • If no, go to 5.

  5. Check whether there are empty slots in the server.

    • If yes, go to 7.
    • If no, go to 6.

  6. Install filler panels in empty slots. Then, check whether the alarm is cleared.

    • If yes, no further action is required.
    • If no, go to 7.

  7. Replace the mainboard. Then, check whether the alarm is cleared.

    For details, see the server user guide.

    • If yes, no further action is required.
    • If no, go to 8.

  8. On the HMM WebUI, choose System Management > Information Collection, and collect logs.
  9. Contact Huawei technical support.
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Updated: 2018-08-16

Document ID: EDOC1000015902

Views: 196191

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