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E9000 Server V100R001 HMM Alarm Handling 19

This document describes E9000 server alarms in terms of the meaning, impact on the system, possible causes, and solutions.
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Slot: No SD Card Detected (Major, No SD Card)

Slot: No SD Card Detected (Major, No SD Card)

Description

Alarm message:

No SD Card Assert

or

The SD card controller cannot detect two SD cards. 

This alarm is generated when the SD card controller cannot detect either of the SD cards.

NOTE:
  • This alarm also applies to SATADOM and M.2 disks.
  • For details about the SD card slot information, see the user guide of the server you use.

This alarm is generated by the following sensor:

No SD Card

Attribute

Alarm ID

Alarm Severity

Auto Clear

0x0341FF0D

Major

Yes

Impact on the System

The SD card is malfunctioning, and related services are affected.

Possible Causes

  • The SD cards are removed.
  • The SD cards are not installed properly.
  • The SD card controller is faulty.

Procedure

  1. Check whether all the SD cards are installed.

    • If yes, go to 3.
    • If no, go to 2.

  2. Install all SD cards required. Then, check whether the alarm is cleared.

    • If yes, no further action is required.
    • If no, go to 3.

  3. Remove and reinstall the SD card. Then, check whether the alarm is cleared.

    • If yes, no further action is required.
    • If no, go to 4.

  4. Replace the SD card. Then, check whether the alarm is cleared.

    • If yes, no further action is required.
    • If no, go to 5.

  5. Replace the mainboard. Then, check whether the alarm is cleared.

    • If yes, no further action is required.
    • If no, go to 6.

  6. On the HMM WebUI, choose System Management > Information Collection, and collect logs.
  7. Contact Huawei technical support.
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Updated: 2018-08-16

Document ID: EDOC1000015902

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