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E9000 Server V100R001 HMM Alarm Handling 19

This document describes E9000 server alarms in terms of the meaning, impact on the system, possible causes, and solutions.
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Slot: RAID Controller Card Fault (Minor, RAIDN Status/RaidCardN Status)

Slot: RAID Controller Card Fault (Minor, RAIDN Status/RaidCardN Status)

Description

Alarm message:

Predictive failure asserted

or

arg2 RAID controller card arg1 failure. 

This alarm is generated when the RAID controller card is faulty.

This alarm is generated by the following sensors:

  • RAIDN Status
  • RaidCardN Status

Attribute

Alarm ID

Alarm Severity

Auto Clear

0x0441FF17

Minor

Yes

Parameters

Name

Meaning

N, arg1

Slot number of the RAID controller card.

arg2

Front I/O module or compute node, for example, FM or CM.

Impact on the System

Services related to the RAID controller card are affected.

Possible Causes

The RAID controller card is faulty.

Procedure

  1. Restart the server and open the BIOS Device Manager in UEFI mode. On the Driver Health screen, select Repair the whole platform, and press Enter. Then, check whether the alarm is cleared.

    • If yes, no further action is required.
    • If no, go to 2.

  2. Remove and reinstall the RAID controller card. Then, check whether the alarm is cleared.

    • If yes, no further action is required.
    • If no, go to 3.

  3. Replace the RAID controller card and connect the power cable. After the server is powered on, check whether the alarm is cleared.

    • If yes, no further action is required.
    • If no, go to 4.

  4. On the HMM WebUI, choose System Management > Information Collection, and collect logs.
  5. Contact Huawei technical support.
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Updated: 2018-08-16

Document ID: EDOC1000015902

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