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E9000 Server V100R001 HMM Alarm Handling 19

This document describes E9000 server alarms in terms of the meaning, impact on the system, possible causes, and solutions.
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Slot: Configuration Error (Critical, CPUN Status)

Slot: Configuration Error (Critical, CPUN Status)

Description

Alarm message:

Configuration error

or

CPU arg1 configuration error.

This alarm is generated when CPUs of different models are detected in a server, or one of the following errors occurs in a CPU.

  • Correctable hardware error
  • Non-fatal error
  • Fatal error

This alarm is generated by the following sensors:

CPUN Status

Attribute

Alarm ID

Alarm Severity

Auto Clear

0x0705FFFF

Critical

Yes

Parameters

Name

Meaning

N, arg1

Slot number of the CPU.

Impact on the System

The OS cannot start.

Possible Causes

  • The server is configured with different models of CPUs.
  • A CPU is faulty.
  • The mainboard is faulty.

Procedure

  1. Check whether the server is configured with different models of CPUs.

    • If yes, go to 3.
    • If no, go to 2.

  2. Use the same model of CPUs. Then, check whether the alarm is cleared.

    • If yes, no further action is required.
    • If no, go to 3.

  3. Switch the CPU with a functioning CPU in the same chassis, and check whether the alarm is still generated for this CPU.

    • If yes, go to 4.
    • If no, go to 5.

  4. Replace the CPU. Then, check whether the alarm is cleared.

    • If yes, no further action is required.
    • If no, go to 6.

  5. Replace the mainboard. Then, check whether the alarm is cleared.

    • If yes, no further action is required.
    • If no, go to 6.

  6. On the HMM WebUI, choose System Management > Information Collection, and collect logs.
  7. Contact Huawei technical support.
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Updated: 2018-08-16

Document ID: EDOC1000015902

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