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E9000 Server V100R001 HMM Alarm Handling 19

This document describes E9000 server alarms in terms of the meaning, impact on the system, possible causes, and solutions.
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MM: LSW Chip Fault (Critical, LSW failed)

MM: LSW Chip Fault (Critical, LSW failed)

Description

Alarm message:

Transition to non-recoverable from less severe

This alarm is generated when a sensor detects that the communication between a CPU and a LAN switch (LSW) chip in the MM910 is abnormal.

This alarm is generated by the following sensor:

LSW failed

Attribute

Alarm ID

Alarm Severity

Auto Clear

0x0743FF21

Critical

Yes

Impact on the System

The MM910 cannot monitor devices in the chassis.

System Actions

The active/standby failover is executed when a critical alarm is generated for only the active MM910

Possible Causes

  • The network port is faulty.
  • The LSW is faulty.

Procedure

  1. Reboot the MM910. Then check whether the alarm is cleared.

    You can restart the MM910 using either of the following methods:
    • On the HMM WebUI, choose System Management > Firmware Upgrade > MM and press the reset button.
    • On the HMM CLI, run the reboot command.
      NOTE:

      During the restart, the system cannot be centrally managed, and services are not affected.

    • If yes, no further action is required.
    • If no, go to 2.

  2. On the HMM WebUI, choose System Management > Information Collection, and collect logs.
  3. Contact Huawei technical support..
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Updated: 2018-08-16

Document ID: EDOC1000015902

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