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E9000 Server V100R001 HMM Alarm Handling 19

This document describes E9000 server alarms in terms of the meaning, impact on the system, possible causes, and solutions.
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Slot: WOL Signal Abnormal (Major, Mainboard)

Slot: WOL Signal Abnormal (Major, Mainboard)

Description

Alarm message:

The WOL signal triggered by the Mezzanine card is abnormal.

This alarm is generated when low level is continuously detected from the Wake-on LAN (WOL) signal.

Alarm object:

Mainboard

Attribute

Alarm ID

Alarm Severity

Auto Clear

0x100000B9

Major

Yes

Impact on the System

The OS cannot be shut down, or the OS in shutdown status can be awakened by a network message.

Possible Causes

The PCIe_wake signal on the mainboard or mezzanine card is faulty.

Procedure

  1. Replace the mezzanine card. After the server is powered on, check whether the alarm is cleared.

    • If yes, no further action is required.
    • If no, go to 2.

  2. Replace the mainboard. After the server is powered on, check whether the alarm is cleared.

    • If yes, no further action is required.
    • If no, go to 3.

  3. On the HMM WebUI, choose System Management > Information Collection, and collect logs.
  4. Contact Huawei technical support.
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Updated: 2018-08-16

Document ID: EDOC1000015902

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