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E9000 Server V100R001 HMM Alarm Handling 19

This document describes E9000 server alarms in terms of the meaning, impact on the system, possible causes, and solutions.
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Slot: System Start Interrupt (Critical, SysFWProgress)

Slot: System Start Interrupt (Critical, SysFWProgress)

Description

Alarm message:

System firmware hang

or

System suspended during startup.

This alarm is generated when the system suspended during startup.

This alarm is generated by the following sensor:

SysFWProgress

Attribute

Alarm ID

Alarm Severity

Auto Clear

0x0F01FFFF

Critical

Yes

Impact on the System

The system cannot start.

Possible Causes

  • The server is faulty.
  • The OS is abnormal.

Procedure

  1. View the alarm list, check for component alarms, and rectify the fault according to troubleshooting suggestions.
  2. Determine the boot interrupt time according to the KVM screenshot and system serial port log.
  3. Contact Huawei technical support.
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Updated: 2018-08-16

Document ID: EDOC1000015902

Views: 211387

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