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E9000 Server V100R001 HMM Alarm Handling 19

This document describes E9000 server alarms in terms of the meaning, impact on the system, possible causes, and solutions.
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Slot: System Error (Critical, System Error)

Slot: System Error (Critical, System Error)


Alarm message:

System error. Please check the SEL for root cause.


Critical system error. Analyze the alarm based on other events.

This alarm is generated when a critical error occurred on the OS.

This alarm is generated by the following sensor:

System Error


Alarm ID

Alarm Severity

Auto Clear




Impact on the System

The OS is abnormal, and OS services are interrupted.

Possible Causes

  • The OS is abnormal.
  • The hardware is faulty.


  1. Collect system logs on the OS..
  2. On the HMM WebUI, choose System Management > Information Collection, and collect logs.
  3. Send the HMM log to Huawei technical support for further analysis.
  4. Send the OS log to the OS vendor for further analysis.
Updated: 2018-08-16

Document ID: EDOC1000015902

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