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E9000 Server V100R001 HMM Alarm Handling 19

This document describes E9000 server alarms in terms of the meaning, impact on the system, possible causes, and solutions.
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MM: Hardware Fault (Major, Hardware Fault)

MM: Hardware Fault (Major, Hardware Fault)

Description

Alarm message:

Fault status

This alarm is generated when a sensor detects that the hardware is faulty

This alarm is generated by the following sensor:

Hardware Fault

Attribute

Alarm ID

Alarm Severity

Auto Clear

0x2100FFFF

Major

Yes

Impact on the System

The devices in the chassis cannot be managed efficiently.

Possible Causes

The components are faulty.

Procedure

  1. On the CLI of the faulty HMM, run the smmget -d redundancy command to check whether the running status is active.

    • If yes, go to 2.
    • If no, go to 3.

  2. Run the smmset -d failover -v 1 command to perform an active/standby switchover. Then go to 3.
  3. Run the reboot command to restart the HMM. Then check whether the alarm is cleared.

    • If yes, no further action is required.
    • If no, go to 4.

  4. On the HMM WebUI, choose System Management > Information Collection, and collect logs.
  5. Contact Huawei technical support.
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Updated: 2018-08-16

Document ID: EDOC1000015902

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