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E9000 Server V100R001 HMM Alarm Handling 19

This document describes E9000 server alarms in terms of the meaning, impact on the system, possible causes, and solutions.
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Slot: Power Supply Failure (Major, Power Status)

Slot: Power Supply Failure (Major, Power Status)

Description

Alarm message:

Fault status

or

The power supply to the mainboard is abnormal.

This alarm is generated when the power supply to the mainboard is abnormal.

This alarm is generated by the following sensor:

Power Status

Attribute

Alarm ID

Alarm Severity

Auto Clear

0x2100FFFF

Major

Yes

Impact on the System

When the power supply is abnormal, its service life shortens, and the power cannot be supplied to the server properly or the server powers off. Services will be interrupted.

Possible Causes

  • The compute node is faulty.
  • The input voltage is unstable.
  • The PSU is faulty.

Procedure

  1. Check whether a PSU alarm is generated.

    • If yes, go to 2.
    • If no, go to 3.

  2. Clear the PSU alarm according to the handling suggestion. Then check whether the alarm is cleared.

    • If yes, no further action is required.
    • If no, go to 3.

  3. Replace the mainboard. Then check whether the alarm is cleared.

    • If yes, no further action is required.
    • If no, go to 4.

  4. On the HMM WebUI, choose System Management > Information Collection, and collect logs.
  5. Contact Huawei technical support.
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Updated: 2018-08-16

Document ID: EDOC1000015902

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