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E9000 Server V100R001 HMM Alarm Handling 19

This document describes E9000 server alarms in terms of the meaning, impact on the system, possible causes, and solutions.
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Swi: Base Plane Service LSW Chip Fault (Major, Base LSW)

Swi: Base Plane Service LSW Chip Fault (Major, Base LSW)

Description

Alarm message:

Fault status

or

Service LAN switch failed on the arg1 of the switch module.

This alarm is generated when the service LAN switch chip of the switch module Base plane is faulty.

This alarm is generated by the following sensor:

Base LSW

Attribute

Alarm ID

Alarm Severity

Auto Clear

0x2100FFFF

Major

Yes

Parameters

Name

Meaning

arg1

Switch plane.

Impact on the System

The switch module cannot work properly.

Possible Causes

The switch module is faulty.

Procedure

  1. Restart the iBMC of the switch module. Then check whether the alarm is cleared.

    • If yes, no further action is required.
    • If no, go to 2.

    You can restart the iBMC using either of the following method:

    On the HMM CLI, run the telnet 0 1101 command, switch to the iBMC CLI, and run the ipmcset -d reset command.

  2. Back up the services of the switch module.
  3. Reseat the switch module and then check whether the alarm is cleared..

    • If yes, no further action is required.
    • If no, go to 4.

  4. Replace the switch module. Then, check whether the alarm is cleared.

    • If yes, no further action is required.
    • If no, go to 5.

  5. On the HMM WebUI, choose System Management > Information Collection, and collect logs.
  6. Contact Huawei technical support.
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Updated: 2018-08-16

Document ID: EDOC1000015902

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