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E9000 Server V100R001 HMM Alarm Handling 19

This document describes E9000 server alarms in terms of the meaning, impact on the system, possible causes, and solutions.
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Slot: System Memory Initialization Error (Critical, DIMMN)

Slot: System Memory Initialization Error (Critical, DIMMN)

Description

Alarm message:

System memory initialization error. Error code: arg1.

This alarm is generated when an error is detected during the system memory initialization.

This alarm is generated by the following sensor:

DIMMN

Attribute

Alarm ID

Alarm Severity

Auto Clear

0x2C000057

Critical

Yes

Parameters

Name

Meaning

N

DIMM silkscreen

arg1

Error code of the alarm.

Impact on the System

The server performance is affected.

Possible Causes

  • No DIMM is installed.
  • The DIMM layout does not comply with the configuration rules.

Procedure

  1. Check whether other alarms are present.

    • If yes, go to 2.
    • If no, go to 3.

  2. Clear other memory alarms. Then, check whether this alarm is cleared.

    • If yes, no further action is required.

      If no, go to 3.

  3. Power off the server and check the DIMMs for CPU arg1 are installed.

    • If yes, go to 4.
    • If no, go to 6.

  4. Check whether the DIMMs are installed according to the DIMM configuration guidelines.

    For details about the DIMM configuration guidelines, see the user guide of the server you use.
    • If yes, go to 7.
    • If no, go to 5.

  5. Install the DIMMs according to the DIMM configuration guidelines. Then, check whether the alarm is cleared.

    • If yes, no further action is required.
    • If no, go to 7.

  6. Install the DIMMs and power on the server. Then, check whether the alarm is cleared.

    • If yes, no further action is required.
    • If no, go to 7.

  7. On the HMM WebUI, choose System Management > Information Collection, and collect logs.
  8. Contact Huawei technical support.
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Updated: 2018-08-16

Document ID: EDOC1000015902

Views: 207752

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