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E9000 Server V100R001 HMM Alarm Handling 19

This document describes E9000 server alarms in terms of the meaning, impact on the system, possible causes, and solutions.
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Slot: Logical Drive Degraded, Partially Degraded, or Offline (Major, LogicalDriveN)

Slot: Logical Drive Degraded, Partially Degraded, or Offline (Major, LogicalDriveN)

Description

Alarm message:

The logical drive arg1 under RAID card arg2 is arg3.

This alarm is generated when the logical drive of the RAID controller card is degraded, partially degraded, or offline.

This alarm is generated by the following sensors:

LogicalDriveN

Attribute

Alarm ID

Alarm Severity

Auto Clear

0x44000001

Major

Yes

Parameters

Name

Meaning

arg1, N

ID of the logical drive, for example, 1 or 2.

arg2

Slot number and location of the RAID controller card, for example, 1 and PCIe Card 3 (RAID).

arg3

Local drive status, for example, degraded, partially degraded, or offline

Impact on the System

The fault of the RAID controller card degrades the RAID or causes data loss.

Possible Causes

Member drives of the RAID are removed.

Procedure

  1. Check whether the RAID array has member drives removed.

    • If yes, go to 2.
    • If no, go to 3.

  2. Reinstall the hard disk and check whether the alarm is cleared.

    • If yes, no further action is required.
    • If no, go to 3.

  3. Replace the hard disk that causes the RAID controller card failure, and then check whether the alarm is cleared.

    • If yes, no further action is required.
    • If no, go to 4.

  4. On the HMM WebUI, choose System Management > Information Collection, and collect logs.
  5. Contact Huawei technical support.
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Updated: 2018-08-16

Document ID: EDOC1000015902

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