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E9000 Server V100R001 HMM Alarm Handling 19

This document describes E9000 server alarms in terms of the meaning, impact on the system, possible causes, and solutions.
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Huawei uses machine translation combined with human proofreading to translate this document to different languages in order to help you better understand the content of this document. Note: Even the most advanced machine translation cannot match the quality of professional translators. Huawei shall not bear any responsibility for translation accuracy and it is recommended that you refer to the English document (a link for which has been provided).
RADIUS

RADIUS

RADIUS_1.3.6.1.4.1.2011.5.25.40.15.2.2.1.1 hwRadiusAuthServerUp

Description

The communication with the RADIUS authentication server is resumed. (Server=[ServerIpAddress],Vpn-Instance=[STRING],Port=[INTEGER])

The communication between the device and the RADIUS authentication server resumed.

Attributes

Attribute

Description

Alarm or Event

Event

Trap Severity

Informational

Mnemonic Code

hwRadiusAuthServerUp

Trap OID

1.3.6.1.4.1.2011.5.25.40.15.2.2.1.1

Alarm ID

This is an event trap and does not involve alarm ID.

Alarm Type

This is an event trap and does not involve alarm type.

Raise or Clear

This is an event trap and does not involve alarm generation or clearance.

Match trap

This is an event trap and does not involve the match trap.

Parameters

Name

Meaning

ServerIpAddress

Indicates the IP address of the RADIUS authentication server.

Vpn-Instance

Indicates the VPN instance that the RADIUS authentication server belongs to.

Port

Indicates the interface number of the RADIUS authentication server.

VB

VB OID

VB Name

VB Index

1.3.6.1.4.1.2011.5.25.40.15.2.1.1

hwStateChangeServerIp

N/A

1.3.6.1.4.1.2011.5.25.40.15.2.1.2

hwStateChangeServerVrf

N/A

1.3.6.1.4.1.2011.5.25.40.15.2.1.3

hwStateChangeServerPort

N/A

Impact on the System

None.

Possible Causes

The RADIUS authentication server responded to the request of the device or the route between the device and the server became reachable.

Procedure
  1. This alarm message is informational only, and no action is required.

RADIUS_1.3.6.1.4.1.2011.5.25.40.15.2.2.1.2 hwRadiusAuthServerDown

Description

The communication with the RADIUS authentication server fails. (Server=[ServerIpAddress],Vpn-Instance=[STRING],Port=[INTEGER])

The communication between the device and the RADIUS authentication server was interrupted.

Attributes

Attribute

Description

Alarm or Event

Event

Trap Severity

Warning

Mnemonic Code

hwRadiusAuthServerDown

Trap OID

1.3.6.1.4.1.2011.5.25.40.15.2.2.1.2

Alarm ID

This is an event trap and does not involve alarm ID.

Alarm Type

This is an event trap and does not involve alarm type.

Raise or Clear

This is an event trap and does not involve alarm generation or clearance.

Match trap

This is an event trap and does not involve the match trap.

Parameters

Name

Meaning

ServerIpAddress

Indicates the IP address of the RADIUS authentication server.

Vpn-Instance

Indicates the VPN instance that the RADIUS authentication server belongs to.

Port

Indicates the interface number of the RADIUS authentication server.

VB

VB OID

VB Name

VB Index

1.3.6.1.4.1.2011.5.25.40.15.2.1.1

hwStateChangeServerIp

N/A

1.3.6.1.4.1.2011.5.25.40.15.2.1.2

hwStateChangeServerVrf

N/A

1.3.6.1.4.1.2011.5.25.40.15.2.1.3

hwStateChangeServerPort

N/A

Impact on the System

The authentication fails and users cannot go online. If there is no backup server, online users may be forcibly logged out.

Possible Causes

The server did not respond to the request of the device within the timeout period.

Procedure
  1. Check whether the RADIUS server has been shutdown.
  • If the RADIUS server has been shutdown, please restart the RADIUS server.
  • If the RADIUS server has not been shutdown, go to step 2.
  1. Run ping command to check whether the RADIUS server is reachable.

    • If the RADIUS server is unreachable, you can configure a new server IP address in the RADIUS template.
    • If the RADIUS server is reachable, please collect configuration information, trap messages, and log messages, and then contact technical support personnel.

RADIUS_1.3.6.1.4.1.2011.5.25.40.15.2.2.1.3 hwRadiusAcctServerUp

Description

The communication with the RADIUS accounting server is resumed. (Server=[ServerIpAddress],Vpn-Instance=[STRING],Port=[INTEGER])

The communication between the device and the RADIUS accounting server resumed.

Attributes

Attribute

Description

Alarm or Event

Event

Trap Severity

Informational

Mnemonic Code

hwRadiusAcctServerUp

Trap OID

1.3.6.1.4.1.2011.5.25.40.15.2.2.1.3

Alarm ID

This is an event trap and does not involve alarm ID.

Alarm Type

This is an event trap and does not involve alarm type.

Raise or Clear

This is an event trap and does not involve alarm generation or clearance.

Match trap

This is an event trap and does not involve the match trap.

Parameters

Name

Meaning

ServerIpAddress

Indicates the IP address of the RADIUS accounting server.

Vpn-Instance

Indicates the VPN instance that the RADIUS accounting server belongs to.

Port

Indicates the interface number of the RADIUS accounting server.

VB

VB OID

VB Name

VB Index

1.3.6.1.4.1.2011.5.25.40.15.2.1.1

hwStateChangeServerIp

N/A

1.3.6.1.4.1.2011.5.25.40.15.2.1.2

hwStateChangeServerVrf

N/A

1.3.6.1.4.1.2011.5.25.40.15.2.1.3

hwStateChangeServerPort

N/A

Impact on the System

None.

Possible Causes

The device received the response from the RADIUS accounting server.

Procedure
  1. This alarm message is informational only, and no action is required.

RADIUS_1.3.6.1.4.1.2011.5.25.40.15.2.2.1.4 hwRadiusAcctServerDown

Description

The communication with the RADIUS accounting server fails. (Server=[ServerIpAddress],Vpn-Instance=[STRING],Port=[INTEGER])

The communication between the device and the RADIUS accounting server was interrupted.

Attributes

Attribute

Description

Alarm or Event

Event

Trap Severity

Warning

Mnemonic Code

hwRadiusAcctServerDown

Trap OID

1.3.6.1.4.1.2011.5.25.40.15.2.2.1.4

Alarm ID

This is an event trap and does not involve alarm ID.

Alarm Type

This is an event trap and does not involve alarm type.

Raise or Clear

This is an event trap and does not involve alarm generation or clearance.

Match trap

This is an event trap and does not involve the match trap.

Parameters

Name

Meaning

ServerIpAddress

Indicates the IP address of the RADIUS accounting server.

Vpn-Instance

Indicates the VPN instance that the RADIUS accounting server belongs to.

Port

Indicates the interface number of the RADIUS accounting server.

VB

VB OID

VB Name

VB Index

1.3.6.1.4.1.2011.5.25.40.15.2.1.1

hwStateChangeServerIp

N/A

1.3.6.1.4.1.2011.5.25.40.15.2.1.2

hwStateChangeServerVrf

N/A

1.3.6.1.4.1.2011.5.25.40.15.2.1.3

hwStateChangeServerPort

N/A

Impact on the System

Accounting on online users may fail.

Possible Causes

The route between the device and the RADIUS accounting server was unreachable or the RADIUS accounting server did not respond to the request of the device within the timeout period.

Procedure
  1. Check whether the RADIUS server has been shutdown.
  • If the RADIUS server has been shutdown, please restart the RADIUS server.
  • If the RADIUS server has not been shutdown, go to step 2.
  1. Run ping command to check whether the RADIUS server is reachable.

    • If the RADIUS server is unreachable, you can configure a new server IP address in the RADIUS template.
    • If the RADIUS server is reachable, please collect configuration information, trap messages, and log messages, and then contact technical support personnel.

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Updated: 2018-08-16

Document ID: EDOC1000015902

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