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Huawei Server Maintenance Manual 09

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Huawei uses machine translation combined with human proofreading to translate this document to different languages in order to help you better understand the content of this document. Note: Even the most advanced machine translation cannot match the quality of professional translators. Huawei shall not bear any responsibility for translation accuracy and it is recommended that you refer to the English document (a link for which has been provided).
Preparing for Troubleshooting

Preparing for Troubleshooting

Operation Scenario

This section describes how to prepare before troubleshooting a server.

Knowledge and Skills

It is advantageous to become familiar with the following before troubleshooting:

  • Server product knowledge
  • Danger signs and levels
  • Server hardware architecture
  • Indicators on the front and rear panels
  • Systems that run on servers
  • Requirements for normal server operating
  • Common hardware operations
  • Common software operations
  • Server maintenance processes

Essential Materials

Table 3-2 lists the materials that you must read before routine maintenance of Huawei servers.

Table 3-2 Essential reading materials for routine maintenance

Document

Description

How to Obtain

User Guide

Describes the server structure, specifications, installation, removal, configuration, parts replacement, and standards compliance. Each Huawei server has a user guide.

Visit HUAWEI Server Information Self-Service Platform, and select the required server to access its user guide.

Alarm Reference

Describes the common alarms reported to the server iMana 200, iBMC, or management module, and alarm handling suggestions. Each Huawei server has an alarm reference.

Equipment Room Management Regulations

Describes the regulations for equipment room management.

Provided by the customer during onsite maintenance.

Software Tools

Table 3-3 lists the software tools required for routine maintenance of Huawei servers.

Table 3-3 Software tools required for routine maintenance

Tool

Server and Version

Description

FusionServer Tools uMate

For details, see FusionServer Tools uMate User Guide.

uMate performs routine maintenance tasks for servers. These tasks include preventive maintenance, batch firmware upgrades, and batch power control.

Download link: FusionServer Tools

FusionServer Tools InfoCollect

For details, see FusionServer Tools InfoCollect User Guide.

InfoCollect collects server logs, which help you locate faults.

Download link: FusionServer Tools

FusionServer Tools Toolkit

Huawei-developed V2 and V3 servers (For details, see FusionServer Tools Toolkit User Guide.)

Toolkit diagnoses and configures servers.

Download link: FusionServer Tools

PuTTY

Applicable to all Huawei servers and versions

PuTTY is a third-party tool for remote access. You will need to install PuTTY separately.

WinSCP

Applicable to all Huawei servers and versions

WinSCP is a third-party tool for file transfer of the iMana 200 or iBMC. You will need to install WinSCP separately.

WFTPD

Applicable to all Huawei servers and versions

WFTPD is a third-party tool for file transfer of the Ethernet switching plane of a switch module. You will need to install WFTPD separately.

Core FTP Server or msftpsrvr

Applicable to all Huawei servers and versions

Core FTP Server and msftpsrvr are third-party tools for file transfer of the FC switching plane of a switch module. You will need to install Core FTP Server or msftpsrvr separately.

Hardware Tools

Table 3-4 lists the hardware tools required for routine maintenance of Huawei servers.

Table 3-4 Hardware tools required for routine maintenance

Tool

Description

Floating nut hook

Used to guide floating nuts to the holes in the mounting bars of a rack.

Screwdriver

Used to tighten and loosen screws. A screwdriver can be a flat-head, Phillips, or hex.

Diagonal pliers

Used to trim insulation tubes and cable ties.

Multimeter

Used to measure the resistance and voltage and to check connectivity.

ESD wrist strap

Used to prevent ESD damage to devices or components when you touch or operate them.

ESD gloves

Used to prevent ESD damage to a blade or precision instrument when you insert, remove, or hold them.

Cable tie

Used to bind cables.

Ladder

Used to perform operations at heights.

Portable computer

Used to access the management network port or a service network port over the network to capture data. (You will need to prepare a network cable to connect a portable computer to a server.)

Serial cable

Used to connect the serial port on the server. The serial port is usually a DB9 or RJ45 port.

Thermometer

Used to measure the equipment room temperature.

Hygrometer

Used to measure the relative humidity of an equipment room.

Oscilloscope

Used to measure the voltage and time sequence.

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Updated: 2019-02-25

Document ID: EDOC1000041338

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