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Huawei Server Maintenance Manual 09

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Huawei uses machine translation combined with human proofreading to translate this document to different languages in order to help you better understand the content of this document. Note: Even the most advanced machine translation cannot match the quality of professional translators. Huawei shall not bear any responsibility for translation accuracy and it is recommended that you refer to the English document (a link for which has been provided).
Checking Indicators to Locate Faults

Checking Indicators to Locate Faults

You can check indicators to locate faults. For details about the positions of the indicators,see the "Appearance" section in the user guide of the specific server.

Process

Figure 3-7 shows the process for checking the indicators.

Figure 3-7 Process for checking the indicators

Indicators on All Servers

  1. Observe the status indicators of the servers.

    Table 3-17 Status indicators

    Indicator

    Status

    Meaning

    Diagnosis

    Health indicator (HLY)

    Steady green

    The server is operating properly.

    N/A

    Blinking red

    A fault alarm is generated.

    1. Log in to the iMana 200 or iBMC WebUI to view the alarm information.
    2. (Optional) View the error code on the fault diagnosis LED located on the front panel.

    Power indicator (PWR)

    Steady green

    The server is powered on.

    N/A

    Blinking yellow

    The iMana 200 or iBMC management system is being started. In this case, you cannot power on or off the server by pressing the power button.

    Steady yellow

    The server is ready to power on.

    Press the power button to power on the server. If the server cannot be powered on, log in to the iMana 200 or iBMC WebUI and view the alarm to rectify the fault.

    Off

    The server is not connected to a power source.

    1. If the iMana 200 or iBMC WebUI is accessible, log in and check for any alarms.
    2. If the iMana 200 or iBMC WebUI is inaccessible, check whether the PSU indicator and management module indicator on the rear of the E9000 chassis are steady green. If yes, the chassis power supply is normal. If no, check the external power supply.
    3. If you have confirmed that the power supply and PSUs for an E9000 server are normal, compute nodes are faulty. Contact Huawei technical support to replace the compute nodes. Do not reseat the compute nodes or power on or off the chassis.

    UID button/indicator

    Steady blue

    The server is being located.

    NOTE:

    The UID indicator is located on the UID button. The UID indicator displays a steady blue light to help identify and locate a server. To turn on or off the UID indicator, you can manually press the UID button or run commands on the iMana 200 or iBMC CLI.

    To reset iMana 200 or iBMC, hold down the UID button for 4 to 6 seconds.

    Off

    The server is not being located or is not connected to a power source.

  2. View iMana 200 or iBMC system event logs (SELs) to locate faults.
  3. Observe indicators on server components.

    Table 3-18 Drive status indicators

    Drive Activity Indicator

    Drive Fault Indicator

    Meaning

    Diagnosis

    Steady green

    Off

    The drive is operating properly.

    N/A

    Blinking green

    Data is being read from or written to the drive.

    Steady green

    Blinking yellow

    The server is locating the drive or rebuilding RAID.

    Blinking green

    Steady green, blinking green, or off

    Steady yellow

    The drive has failed.

    Log in to the iMana 200 or iBMC and use FusionServer Tools Toolkit to check for any drive faults.

    Off

    Off

    The drive is not detected or is faulty.

    Check whether the drive is connected, or log in to the iMana 200 or iBMC and use FusionServer Tools Toolkit to check for any drive faults.

    NOTE:

    The NVMe PCIe SSD indicators are available only on high-density servers, specific rack servers (RH1288 V3, RH2288 V3, RH2288H V3, RH5288 V3, RH5885 V3, RH5885H V3, and RH8100 V3), and CH225 V3 compute nodes in the E9000 blade server.

    Table 3-19 NVMe PCIe SSD indicators

    NVMe PCIe SSD Activity Indicator

    NVMe PCIe SSD Fault Indicator

    Meaning

    Diagnosis

    Steady green

    Off

    The NVMe SSD is detected and working properly.

    N/A

    Blinking green at 2 Hz

    Data access to the NVMe PCIe SSD is in progress.

    Off

    The NVMe PCIe SSD cannot be detected.

    Steady green or off

    Steady yellow

    The NVMe PCIe SSD is faulty.

    Reseat the NVMe PCIe SSD. If the problem persists, replace the SSD.

    Off

    Blinking yellow at 2 Hz

    The NVMe PCIe SSD is being hot-swapped.

    N/A

    Blinking yellow at 0.5 Hz

    The NVMe PCIe SSD completes the hot removal process and is removable.

    Remove the NVMe PCIe SSD.

    NOTE:

    If the fault indicator is blinking yellow at 0.5 Hz after the NVMe PCIe SSD is inserted, reseat the SSD.

    Table 3-20 PSU status indicators

    Indicator

    Status

    Meaning

    Diagnosis

    PSU operating status indicator (460 W/750 W/800 W/1200 W)

    Steady green

    The power supply is normal.

    N/A

    Off

    The PSU has no power, or the system is on standby or abnormal.

    Check whether the power cable is connected properly to the PSU and whether the PSU is normal.

    PSU operating status indicator (2000 W/2500 W/3000 W)

    Steady green

    The PSU is operating properly.

    N/A

    Blinking green (once every 2 seconds)

    The PSU is in hibernation or is not connected properly.

    If the fault occurs in an E9000 server, check whether hibernation settings are enabled. If hibernation settings are disabled or the fault occurs in another type of server, check whether the PSU is connected properly.

    Steady red

    The PSU is not functioning correctly.

    1. Check whether the PSU is functioning correctly.
    2. If the PSU is functioning correctly, check whether the external power supply to the PSU is functioning correctly.

    Off

    The PSU has no power input or is faulty.

    Check whether the power cable is connected properly.

    PSU operating status indicator (500 W/900 W/1500 W)

    Steady green

    The PSU is operating properly.

    N/A

    Blinking green (once every second)

    • The power supply is normal.
    • The input is overvoltage or undervoltage.

    NOTE:

    Do not reseat a PSU.

    Check whether the external power supply to the PSU is functioning correctly.

    Blinking green (four times every second)

    The PSU is being upgraded online.

    N/A

    Steady orange

    The input is normal, but no power output is supplied due to overheat protection, overcurrent protection, short circuit protection, output overvoltage protection, or some component failures.

    Reseat the PSU and check whether the fault is rectified. If the fault persists, replace the PSU.

    Off

    The PSU has no power input or is faulty.

    1. Check whether the PSU is functioning correctly.
    2. If the PSU is functioning correctly, check whether the external power supply to the PSU is functioning correctly.
    Table 3-21 NIC indicators

    NIC Type

    Chip Model

    Port

    Indicator Status

    Network Status

    Diagnosis

    • SM211 flexible NIC with two GE electrical ports
    • SM212 flexible NIC with four GE electrical ports

    i350

    Active

    Blinking yellow

    Data is being transmitted on the network.

    N/A

    Off

    No data is transmitted on the network.

    1. Connect the network port to another switch and to another network cable to determine whether the original switch and network cable are faulty.
    2. Check whether the NIC is properly operating.

    Link

    Steady green

    The network connection is normal.

    N/A

    Off

    No network connection.

    1. Connect the network port to another switch and to another network cable to determine whether the original switch and network cable are faulty.
    2. Check whether the NIC is properly operating.

    SM231 flexible NIC with two 10GE optical ports

    82599

    Active

    Steady yellow

    No data is transmitted on the network.

    N/A

    Blinking yellow

    Data is being transmitted on the network.

    Link

    Steady green

    The network connection is normal.

    Blinking green

    Off

    No network connection.

    1. Connect the network port to another switch and to another network cable to determine whether the original switch and network cable are faulty.
    2. Check whether the NIC is properly operating.

    SM233 flexible NIC with two 10GE electrical ports

    X540

    Link speed

    Steady green

    High rate (10 Gb/s)

    N/A

    Steady yellow

    Low rate (1G b/s)

    1. Connect the network port to another switch and to another network cable to determine whether the original switch and network cable are faulty.
    2. Check whether the NIC is properly operating.

    Off

    No network connection.

    1. Connect the network port to another switch and to another network cable to determine whether the original switch and network cable are faulty.
    2. Check whether the NIC is properly operating.

    Link/Active

    Steady green

    No data is transmitted on the network.

    N/A

    Blinking green

    Data is being transmitted on the network.

    Off

    No network connection.

    1. Connect the network port to another switch and to another network cable to determine whether the original switch and network cable are faulty.
    2. Check whether the NIC is properly operating.
    • SM251 flexible NIC with one 56G IB optical port
    • SM252 flexible NIC with two 56G IB optical ports

    CX3

    Active

    Steady green

    The network connection is normal.

    N/A

    Blinking green

    The network connection is abnormal.

    1. Connect the network port to another switch and to another network cable to determine whether the original switch and network cable are faulty.
    2. Check whether the NIC is properly operating.

    Off

    No network connection.

    Link

    Steady yellow

    No data is transmitted on the network.

    N/A

    Blinking yellow

    Data is being transmitted on the network.

    Off

    No network connection.

    1. Connect the network port to another switch and to another network cable to determine whether the original switch and network cable are faulty.
    2. Check whether the NIC is properly operating.
    NOTE:

    For details, visit the official websites of the PCIe card vendors.

Indicators on the RH5885 V2, RH5885 V3, and RH5885H V3 Only

Table 3-22 Module indicators on the RH5885 V2, RH5885 V3, and RH5885H V3 only

Indicator

Status

Meaning

Diagnosis

Power indicator on a memory riser

Steady green

The memory riser is on.

N/A

Off

The memory riser is off.

Memory riser fault indicator

Steady red

A DIMM on the memory riser is faulty.

Locate the faulty DIMM according to the DIMM fault locating indicator, and replace the faulty DIMM.

Off

All DIMMs on the memory riser are normal.

N/A

DIMM fault locating indicator

Steady red

The DIMM is faulty.

After you remove the memory riser and hold down the DIMM fault locating button, the indicator of the faulty DIMM turns on.

Off

The DIMM is operating properly.

N/A

Memory riser mirroring indicator (only for the RH5885H V3)

Steady green

Memory mirroring has been configured on the memory riser.

N/A

Off

Memory mirroring has not been configured on the memory riser.

Status indicator on a hot-swappable PCIe card

Steady yellow

The PCIe card is abnormal, or the server is in the power-on self-test (POST) phase.

If this indicator is steady yellow but the server is not in the POST phase, check and replace the PCIe card.

Off

The PCIe card is operating properly.

N/A

Power indicator on a hot-swappable PCIe card

Steady green

The power supply to the PCIe card is normal.

N/A

Blinking green

The PCIe card is powering on or off.

Off

The PCIe card is off.

Diagnostic panel on the RH5885 V2 server

Steady green

A fault alarm is generated for the server component.

For details, see 2.5.1 "Components on the Front Panel" and 2.5.2 "Indicators and Buttons" in the RH5885 V2 Server (8S) V100R001C02 User Guide.

Off

The server component is operating properly.

N/A

Fault diagnosis panel on the RH5885 V3 server

Steady red

A fault alarm is generated for the server component.

For details, see 2.4 "Indicators and Buttons" in the RH5885 V3 Server V100R003 User Guide.

Off

The server component is operating properly.

N/A

Indicators on the RH8100 V3 and X6800 Only

Table 3-23 Module indicators on the RH8100 and X6800

Indicator

Status

Meaning

Diagnosis

RH8100 V3 fan module indicator

Steady green

The fan module hardware or backplane is faulty or the fan module software is performing an online upgrade (which takes about 3 minutes.)

Check whether the fan module hardware or backplane is faulty and whether the fan module software is performing an online upgrade.

Blinking green (once every 2 seconds)

The fan module is properly communicating with the iBMC.

N/A

Blinking green (four times every second)

The communication between the fan module and the iBMC is abnormal.

Log in to the iBMC WebUI and check whether the iBMC is running properly.

  • If the iBMC software is abnormal, upgrade the iBMC software or replace the high-performance fusion console (HFC). For details, see Software and Firmware Upgrade.
  • If the iBMC is normal, reseat the fan module. If the alarm persists, replace the fan module.

Steady red

The fan module hardware or backplane is faulty.

Reseat the fan module. If the alarm persists, replace the fan module.

Blinking red

The fan module has an alarm, or the fan module hardware or backplane is damaged.

Reseat the fan module. If the alarm persists, replace the fan module.

Off

The fan module is not powered on.

N/A

Fan module operating status indicator on the X6800

Steady green

The fan module is operating properly.

N/A

Steady red

The fan module is faulty.

Replace the faulty fan module.

Off

The fan module has no power supply.

Check whether the fan module is installed properly.

Memory riser button/status indicator

Steady green

The memory riser is operating properly.

N/A

Blinking green

The memory riser is in the intermediate state of hot swap.

Blinking red (once every second)

The memory riser is not operating properly.

View the iBMC event alarm logs to check whether the memory riser is faulty.

Blinking red (five times every second)

The memory riser is not installed properly.

Check whether the memory riser is installed properly.

Off

The memory riser is powered off.

Memory riser ATTN indicator

Steady yellow

The hot insertion or removal operation has failed.

Check whether services can be migrated or stopped. After services are stopped, power off and then power on the server.

  • If the indicator is off, attempt to hot-swap the memory riser again. If hot swap fails again, replace the memory riser and DIMMs on it.
  • If the indicator is steady yellow, replace the memory riser and DIMMs on it.

Blinking yellow

The memory riser is waiting to cancel the hot swap operation. To cancel the operation, press the memory riser button again within 5 seconds.

N/A

Off

The hot insertion or removal operation is normal.

Memory riser activity indicator

Steady green

The memory riser is idle.

N/A

Off

The memory riser is not idle.

Memory riser mirroring indicator

Steady green

Memory mirroring has been configured on the memory riser.

N/A

Off

Memory mirroring has not been configured on the memory riser.

Compute module status indicator

Steady green

The compute module is operating properly.

N/A

Blinking red (once every second)

The compute module is faulty.

View the iBMC event alarm logs to check whether the compute module is faulty.

Blinking red (five times every second)

The compute module is not installed properly.

Check whether the compute module is installed properly.

Off

The compute module is not powered on.

Indicators on the E9000 Only

Table 3-24 MM910 indicators

Indicator

Status

Meaning

Diagnosis

Power indicator (PWR)

Steady green

The MM910 is powered on.

N/A

Blinking green

The MM910 is being powered on.

Off

The MM910 is powered off.

Check whether the MM910 is installed properly.

Health status indicator (HLY)

Steady green

All components in the chassis are operating properly.

N/A

Blinking red (once every second)

A major alarm is generated for a component in the chassis. The indicators on both the active and standby MM910s are red.

Check whether the MM910s are installed properly, and log in to the HMM WebUI to view alarms.

Blinking red (four times every second)

A critical alarm is generated for a component in the chassis, and the indicators on both the active and standby MM910s are red.

Blinking red (five times every second)

The MM910 is not installed properly.

Off

The MM910 is not powered on or is being powered on.

N/A

Active/standby status indicator (ACT)

Steady green

The MM910 is in active mode.

N/A

Off

The MM910 is in standby mode.

Table 3-25 E9000 fan module indicator

Indicator

Status

Meaning

Diagnosis

Fan module operating status indicator

Blinking green (once every 2 seconds)

The fan module is operating properly.

N/A

Blinking green (four times every second)

The communication between the fan module and the MM910 is abnormal, and the fan module has no alarm.

Check whether the fan module is faulty by inserting it into a working slot. Check whether the slot is faulty by inserting a working fan module into that slot.

Blinking red (once every 2 seconds)

The fan module has reported an alarm.

  1. Log in to the HMM WebUI and check fan alarms.
  2. Check whether the power connector of the fan module is connected properly. If it is connected properly, replace the fan module.

Off

The fan module has no power supply.

Check whether the fan module is installed properly and whether its control circuit is functioning.

Table 3-26 E9000 switch module indicators

Indicator

Status

Meaning

Diagnosis

Stacking status indicator (STAT) on a switch module

Steady green

Stackable switch module: It is the active one in a stack or is not stacked, and is operating properly.

N/A

Unstackable switch module: It is operating properly.

Blinking green

Stackable switch module: It is the standby or slave one in a stack and is operating properly.

Unstackable switch module: It is being powered on.

Off

The switch module is not powered on.

Health status indicator (HLY) on a switch module

Steady green

The switch module is operating properly.

N/A

Blinking red

The switch module has a fault alarm or is not installed properly.

Log in to the HMM WebUI to view event alarms, and check whether the switch module is installed and operating properly.

Off

The switch module is not powered on.

N/A

GE electrical port indicator

Steady green

The port is properly connected.

N/A

Blinking green

Data is being transmitted over the port.

Off

No data is being transmitted over the port, or the port is not properly connected.

  1. Connect the network port to another switch, optical cable, and optical module to determine whether the switch and optical cable are functioning correctly and whether the optical module is of the correct type and speed.
  2. Check the NIC status in the OS.
  3. Check whether the ports on the switch and NIC are up.
  • Connection status indicator for the 10GE optical port
  • Connection status indicator for the 25GE optical port

Steady green

The port is connected properly.

N/A

Off

The port is not connected properly.

  1. Connect the network port to another switch, optical cable, and optical module to determine whether the switch and optical cable are functioning correctly and whether the optical module is of the correct type and speed.
  2. Check the NIC status in the OS.
  3. Check whether the ports on the switch and NIC are up.
  • Data transmission status indicator for the 10GE optical port
  • Data transmission status indicator for the 25GE optical port

Blinking orange

Data is being transmitted over the port.

N/A

Off

No data is being transmitted over the port.

40GE optical port indicator

Steady green

The port is properly connected.

N/A

Blinking green

Data is being transmitted over the port.

Off

No data is being transmitted over or the port is not connected.

  1. Connect the network port to another switch, optical cable, and optical module to determine whether the switch and optical cable are functioning correctly and whether the optical module is of the correct type and speed.
  2. Check the NIC status in the OS.
  3. Check whether the ports on the switch and NIC are up.
  • Diagnosis status indicator for the 8G FC optical port
  • Diagnosis status indicator for the 16G FC optical port

Steady orange

Signals are not synchronized between the port on the switch module and the port on the peer device.

Check whether the network cable is connected properly and whether the optical module and NIC are normal.

Blinking orange (once every 2 seconds)

The port is disabled.

Blinking orange (twice every 1 second)

The port is not functioning correctly.

Off

If the connection status indicator is off, no optical module is installed or the optical module is not receiving optical signals properly.

  • Connection status indicator for the 8G FC optical port
  • Connection status indicator for the 16G FC optical port

Steady green

The port is functioning and its link is connected.

N/A

Blinking green (once every 2 seconds)

The port is functioning but isolated. No link is set up.

If the peer device is a switch, check whether the working mode of the CX912 matches that of the peer device. For details, see E9000 Server V100R001 Deployment Guide. If the peer device is a storage device, check the port.

Blinking green (twice every second)

A port inloop (diagnosis mode) is performed.

N/A

Blinking green (four times every second)

The link is connected and data is being transmitted.

Off

If the connection diagnosis status indicator is also off, no optical module is installed or the optical module is not receiving optical signals properly.

Check whether the optical module is installed and operating properly and whether the optical cable is faulty.

Data transmission status indicator of an 8G FC optical port on the CX911

Blinking orange (twice every second)

An overtemperature alarm is generated if the connection status indicator is also blinking green.

View the iMana 200 or iBMC event alarm logs to check whether an overtemperature alarm is generated.

Blinking orange (more than twice every second)

Data is being transmitted over the port.

N/A

Off

No data is being transmitted over the port.

Connection status indicator of an 8G FC optical port on the CX911

Steady green

The link is connected properly.

N/A

Blinking green (once every second)

The CX911 is being registered, or the port is in the diagnostic state.

Blinking green (twice every second)

The link is not connected properly or the port is not functioning.

An overtemperature alarm is generated if the data transmission status indicator is also blinking orange twice every second.

Check the port, optical module, and optical cable.

Off

No optical module is installed or the optical module is receiving optical signals abnormally.

Check the optical module and optical cable.

  • IB optical port status indicator
  • OPA port status indicator

Steady green

The port is connected properly.

N/A

Blinking green

Data is being transmitted over the port.

Off

The port is not connected.

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Updated: 2019-02-25

Document ID: EDOC1000041338

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