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CX11x, CX31x, CX710 (Earlier Than V6.03), and CX91x Series Switch Modules V100R001C10 Configuration Guide 13

The documents describe the configuration of various services supported by the CX11x&CX31x&CX91x series switch modules The description covers configuration examples and function configurations.
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Common Configuration Errors

Common Configuration Errors

This section describes the common configuration errors and troubleshooting methods.

RPT on a PIM-SM (IPv6) Network Fails to be Established

Fault Symptom

The RPT that provides services for ASM fails to be established. User hosts cannot receive multicast data.

Fault Analysis

This fault is commonly caused by one of the following:

  • The unicast route from multicast devices to the RP is unavailable.
  • The RP addresses of multicast devices are inconsistent.
  • The downstream interfaces of multicast devices do not receive any (*, G) Join message.
  • PIM-SM (IPv6) is not enabled on interfaces.
  • The RPF route to the RP is incorrect, for example, a unicast routing loop occurs.
  • Configurations are incorrect, for example, the configurations of the MTU, or multicast boundary are improper.

Procedure

  1. Check whether the PIM (IPv6) routing table contains correct (*, G) entries.

    Run the display pim ipv6 routing-table ipv6-group-address command on the device to check whether the PIM (IPv6) routing table contains (*, G) entries of multicast group G.

    • If the PIM (IPv6) routing table contains correct (*, G) entries, you can run the display multicast ipv6 fib group ipv6-group-address command every 15 seconds to check whether the forwarding table contains (S, G) entries that correspond to (*, G) entries and whether the value of the Matched field in the command output keeps increasing.

      • If the forwarding table contains (S, G) entries and the value of the Matched field keeps increasing, data forwarding on the upstream devices is correct but data cannot be forwarded to downstream devices. In this case, check whether the TTL value is too small or a forwarding failure occurs.

      • If the forwarding table does not contain (S, G) entries or the value of the Matched field stops increasing:
        • If the local device is not an RP, it has not received any multicast data. Check whether the PIM (IPv6) routing table on the upstream device contains correct (S, G) entries.

        • If the local device is the RP, the RPT has been established successfully. In this case, check whether the source's DR is registered successfully.

    • If the PIM (IPv6) routing table does not contain correct (*, G) entries, go to step 2.

  2. Check whether the downstream interfaces of upstream devices receive Join messages.

    Run the display pim ipv6 control-message counters interface interface-type interface-number message-type join-prune command to check whether the number of Join/Prune messages received by downstream interfaces increases.

    • If the number of Join/Prune messages received by downstream interfaces does not increase, you can run the display pim ipv6 control-message counters interface interface-type interface-number message-type join-prune command on the downstream devices to check whether the downstream devices send Join/Prune messages to upstream devices.
      • If the number of Join/Prune messages increases, the downstream devices send Join/Prune messages. In this case, check whether PIM neighbors can communicate with each other.

      • If the number does not increase, the downstream devices are not working properly. In this case, locate and rectify the faults of the downstream devices.

    • If the number of Join/Prune messages received by downstream interfaces increases, go to step 3.

  3. Check whether PIM-SM (IPv6) is enabled on the interface.

    The fault occurs when PIM-SM (IPv6) is not enabled on the following interfaces:
    • RPF neighboring interface to the RP

    • RPF interface to RP

    • Interface directly connected to network segment of user hosts (downstream interfaces of the receiver's DR)

    Run the display pim ipv6 interface verbose command on the device to check PIM (IPv6) information on interfaces. Check whether PIM-SM (IPv6) is enabled on the preceding interfaces.

    • If "Error: Please enable IPv6 multicast in the system view first." is displayed when you enable PIM-SM (IPv6) on interfaces, run the multicast ipv6 routing-enable command in the system view to enable the multicast function. Then, enable PIM-SM (IPv6) on the interface.

    • If PIM-SM (IPv6) is enabled on all interfaces, go to step 4.

  4. Check whether the RP information is correct.

    Run the display pim ipv6 rp-info command on the device to check whether the device learns the RP information that provides services for a multicast group and has the same RP information as other devices that provide services for the same group.

    • If the device does not have RP information or has different RP information from other devices and the static RP is used in the network,
      • run the static-rp command to configure the address of the RP that provides services for a multicast group to be the same on all devices.

    • If the RP information that provides services for a multicast group is the same on all devices, go to step 5.

  5. Check whether the RPF route to the RP is available.

    Run the display multicast ipv6 rpf-info ipv6-source-address command on the device to check whether the RPF route to the RP is available.

    • If the command output does not contain the RPF route to the RP, check the configuration of the unicast route. Run the ping ipv6 command on the device and on the RP to check whether they can ping each other.

    • If the command output contains the RPF route to the RP:
      • If the command output indicates that the RPF route is a static multicast route, run the display current-configuration command to check whether the static route configuration is correct.

      • If the command output indicates that the RPF route is a unicast route, run the display ipv6 routing-table command to check whether the unicast route is consistent with the RPF route.

    • If the command output contains the RPF route to the RP and the configuration of the route is correct, go to step 6.

  6. Check whether the interface forwarding multicast data is the receiver's DR.

    Run the display pim ipv6 interface interface-type interface-number command to check whether the interface forwarding multicast data is the receiver's DR.

    • If there is no local flag in the command output, the device is not the receiver' DR. In such a case, you can locate the receiver's DR based on the DR address that is displayed in the command output and go to step 7.

    • If there is local flag in the command output, go to step 7.

  7. Check whether the multicast boundary is configured on the interface.

    Run the display current-configuration interface interface-type interface-number command to check whether the multicast boundary is configured on the interface.

    • If the command output contains "multicast ipv6 boundary", the multicast boundary is configured on the interface. In this case, you can run the undo multicast ipv6 boundary { ipv6-group-address ipv6-group-mask-length | all } command to delete the multicast boundary configuration or replan the networking to ensure that the multicast boundary is not configured on the RPF interface or the RPF neighbor interface.

    • If the multicast boundary is not configured on the interface, go to step 8.

  8. Check whether the source policy is configured.

    Run the display current-configuration configuration pim command to check current configuration in the PIM-IPv6 view.

    • If the command output contains the "source-policy acl6-number" or the "source-policy acl6-name", source-based filtering rules are configured. If the received multicast data does not match ACL rules, the multicast data is discarded. In this case, you can run the undo source-policy command to delete the configuration or reconfigure the ACL rules to ensure that the multicast data can be forwarded normally.

SPT on a PIM-SM (IPv6) Network Fails to be Established

Fault Symptom

SPT is not established. User hosts cannot receive multicast data.

Fault Analysis

This fault is commonly caused by one of the following:

  • The downstream interfaces of multicast devices do not receive any (S, G) Join message.
  • PIM-SM (IPv6) is not enabled on the interface.
  • The RPF route to the multicast source is incorrect (for example, a unicast routing loop occurs).
  • Configuration is incorrect (the settings of MTU, switchover threshold, and multicast boundary are incorrect.)

Procedure

  1. Check whether the PIM (IPv6) routing table contains correct (S, G) entries.

    Run the display pim ipv6 routing-table command on the device to check whether the PIM (IPv6) routing table contains (S, G) entries.

    • If the PIM (IPv6) routing table contains (S, G) entries, the entry has an RPT flag, and the multicast group is in the ASM group address range, the upstream interface is the RPF interface to RP but not the SPT interface to the multicast source, the SPT fails to be established.

      Run the display current-configuration configuration pim command on the receiver's DR to check the current configuration in the PIM-IPv6 view. If the command output contains "spt-switch-threshold infinity", run the undo spt-switch-threshold infinity command to delete the configuration .

    • If the PIM (IPv6) routing table contains (S, G) entries and the entry has an SPT flag, run the display multicast ipv6 fib command to check (S, G) entries and check whether the value of Matched field keeps increasing. Wait a few minutes for the value of Matched field to update after running the display multicast ipv6 fib command.
      • If the value of Matched field keeps increasing, the data forwarding on the upstream devices is normal but the data cannot be forwarded to downstream devices.

      • If the value of Matched field stops increasing and the current device is not the source's DR, the current device fails to receive multicast data. In this case, check whether the PIM (IPv6) routing table of the upstream devices have correct (S, G) entries.

    • If the PIM (IPv6) routing table does not contain correct (S, G) entries, go to step 2.

  2. Check whether downstream interfaces receive Join messages.

    If the current device is the receiver's DR, skip this step.

    Downstream interfaces fail to receive (S, G) Join packets if a fault occurs on these interfaces or PIM-SM is not enabled.

    Run the display pim ipv6 control-message counters interface interface-type interface-number message-type join-prune command to check whether the number of Join/Prune messages received by downstream interfaces increases.

    • If the number of Join/Prune messages received by downstream interfaces does not increase, run the display pim ipv6 control-message counters interface interface-type interface-number message-type join-prune command to check whether the downstream devices send Join/Prune messages to upstream devices.
      • If the number of Join/Prune messages increases, the downstream devices send Join/Prune messages. In this case, check whether PIM neighbors can communicate with each other.

      • If the number does not increase, the downstream devices are not working properly. In this case, locate and rectify the faults.

    • If the number of Join/Prune messages received by downstream interfaces increases, go to step 3.

  3. Check whether PIM-SM (IPv6) is enabled on the interface.

    The fault usually occurs when PIM-SM (IPv6) is not enabled on the RPF interface connecting to the multicast source.

    When deploying a PIM-SM (IPv6) network, you are advised to enable multicast on all devices and the PIM-SM (IPv6) protocol on all interfaces.

    Run the display pim ipv6 interface verbose command on the device to check PIM (IPv6) information on interfaces. Check whether the PIM-SM (IPv6) function is enabled on the preceding interfaces.

    • If the command output indicates that PIM-SM (IPv6) is not enabled on the interface or the PIM (IPv6) mode on an interface is Dense, run the pim ipv6 sm command on the interface.

      If "Error: Please enable IPv6 multicast in the system view first." is displayed when you enable PIM-SM (IPv6) on interfaces. run the multicast ipv6 routing-enable command in the system view to enable the multicast function. Then, run the pim ipv6 sm command in the interface view to enable PIM-SM (IPv6).

    • If PIM-SM (IPv6) is enabled on all interfaces, go to step 4.

  4. Check whether the RPF route to the multicast source is available.

    Run the display multicast ipv6 rpf-info ipv6-source-address command on the device to check whether the RPF route to the multicast source is available.

    • If the command output does not contain the RPF route to the multicast source, check the configuration of the unicast route. Run the ping ipv6 command on the device and on the multicast source to check whether they can ping each other.

    • If the command output contains the RPF route to the multicast source:
      • If the command output indicates that the RPF route is a static multicast route, run the display current-configuration command to check whether the static route configuration is correct.

      • If the command output indicates that the RPF route is a IPv6 unicast route, run the display ipv6 routing-table command to check whether the IPv6 unicast route is consistent with the RPF route.

    • If the command output contains the RPF route to the multicast source and the configuration of the route is correct, go to step 5.

  5. Check whether the interface forwarding multicast data is the receiver's DR.

    Run the display pim ipv6 interface interface-type interface-number command to check whether the interface forwarding multicast data is the receiver's DR.

    • If there is no local flag in the command output, the device is not the receiver' DR. In such a case, you can locate the receiver's DR based on the DR address that is displayed in the command output and go to step 6.

    • If there is local flag in the command output, go to step 6.

  6. Check whether the multicast boundary is configured on the interface.

    Run the display current-configuration interface interface-type interface-number command to check whether the multicast boundary is configured on the interface.

    • If the command output contains "multicast ipv6 boundary", the multicast boundary is configured on the interface. In this case, you can run the undo multicast ipv6 boundary { ipv6-group-address ipv6-group-mask-length | all } command to delete the multicast boundary configuration or replan the networking to ensure that the multicast boundary is not configured on the RPF interface or the RPF neighbor interface.

    • If the multicast boundary is not configured on the interface, go to step 7.

  7. Check whether the source policy is configured.

    Run the display current-configuration configuration pim command to check current configuration in the PIM-IPv6 view.

    • If the command output contains the "source-policy acl6-number" or the "source-policy acl6-name", source-based filtering rules are configured. If the received multicast data does not match ACL rules, the multicast data is discarded. In this case, you can run the undo source-policy command to delete the configuration or reconfigure the ACL rules to ensure that the multicast data can be forwarded normally.

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Updated: 2019-12-13

Document ID: EDOC1000041694

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