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CX210 Switch Module V100R001 User Guide 14

This document describes the CX210 multi-plane switch module of the E9000 server in terms of its features, installation, removal, and configuration.
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Using the CLI to Collect FC switching plane Information

Using the CLI to Collect FC switching plane Information

This topic describes how to use the CLI to collect the FC switching plane log (SupportSave log of the MX210).


  1. Configure an SFTP server.

    For details, see Transferring Files Using SFTP.

  2. Log in to the MX210.

    For details, see Logging In to a Server Over a Network Port by Using PuTTY or Logging In to a Switch Module over MM910 SOL to access the FC switching plane CLI.

  3. Set the IP address of the MX210 and ensure that the MX210 properly communicates with the SFTP server.

    For details, see Configuring the IP Address Using a Serial Port.

  4. Collect the supportsave logs on the CLI.

    1. Run the following command to save logs to the SFTP server.

      FC_SW:admin> supportsave

      This command collects RASLOG, TRACE, supportShow, core file, FFDC data 
      and then transfer them to a FTP/SCP/SFTP server or a USB device. 
      This operation can take several minutes. 
      NOTE: supportSave will transfer existing trace dump file first, then 
      automatically generate and transfer latest one. There will be two trace dump 
      files transferred after this command. 
      OK to proceed? (yes, y, no, n): [no] y
    2. Set the log collection parameters as prompted.

  5. Host IP or Host Name: specifies the address of the target device for storing logs, that is, the SFTP server IP address.
  6. User Name: specifies the user name for logging in to the target device, that is, the SFTP server user name.
  7. Password: specifies the password for logging in to the target device, that is, the SFTP server password.
  8. Protocol: specifies the transfer protocol. Select SFTP.
  9. Remote Directory: specifies the directory for storing log files on the SFTP server. Create /support in the home directory of the SFTP server, and set Remote Directory to /support.
  10. (Optional)If the message Do you want to continue with CRA (Y/N) is displayed, enter N, log collection is set to start.

    Figure 6-12 Collecting logs

    If the message SupportSave completed is displayed, log collection is successful.

Updated: 2019-08-09

Document ID: EDOC1000053379

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