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Huawei Rack Server iBMC Alarm Handling 28

This document describes iBMC alarms in terms of the meaning, impact on the system, possible causes, and handling suggestions.
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ALM-0x01000027 Memory Initialization Error (Memory, Critical Alarm)

ALM-0x01000027 Memory Initialization Error (Memory, Critical Alarm)

Description

Alarm message:

[Memory board arg1] arg2 memory initialization error. Error code: arg3 (SN: arg4, PN: arg5).
NOTE:

From iBMC V316, the CPU and disk alarms will also include the SN and part umber and the mainboard and memory alarms will also include the part number.

NOTE:
arg2 indicates the DIMM silkscreen, or the CPU or channel number of the DIMM.

This alarm is generated when a DIMM initialization error is detected during the server startup process.

NOTE:
If this alarm is generated, the server stops using the DIMM and the other DIMMs in the same channel. For details about the DIMM positions, see the server user guide.

Alarm object: memory

Attribute

Alarm ID Alarm Severity Auto Clear

0x01000027

Critical

Yes

Parameters

Name Meaning

arg1

Slot number of the memory board.

arg2

  • DIMM silkscreen, for example, DIMM020 (A) or DIMM010 (B)
  • CPU socket number and channel number. For example, in a 2488 V5 server, CPU 1 channel 2 indicates the number 2 memory channel of CPU 1, that is, DIMMs DIMM020 and DIMM021.
    NOTE:

    The number of DIMMs corresponding to a memory channel varies depending on the server model.

You can obtain the CPU socket number and channel number corresponding to a DIMM from the server user guide. For example, if you use a 2488 V5 server, see Components > DIMM Slot Locations in the 2488 V5 Server V100R005 User Guide.

arg3

Error code of the alarm.

arg4

Memory serial number.

arg5

Part number.

Impact on the System

The DIMM cannot be used, which affects server performance.

Possible Causes

  • The DIMM is faulty.
  • The DIMM slot is faulty.

Procedure

  1. Check whether the alarm information provides the silkscreen of the DIMM.

    • If yes, go to 2.

    • If no, go to 3.

  2. Replace the DIMM, and power on the server. After the server is powered on, check whether the alarm is cleared.

    • If yes, no further action is required.

    • If no, go to 3.

  3. Check whether the DIMM slot has contaminants.

    • If yes, go to 4.

    • If no, go to 5.

  4. Clean the DIMM slot, reinstall the DIMM, and power on the server. After the server is powered on, check whether the alarm is cleared.

    • If yes, no further action is required.

    • If no, go to 5.

  5. Replace the memory board or mainboard. After the server is powered on, check whether the alarm is cleared.

    • If yes, no further action is required.

    • If no, go to 6.

  6. Contact Huawei technical support.
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Updated: 2019-06-04

Document ID: EDOC1000054724

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