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FusionServer Pro Rack Server iBMC Alarm Handling 30

This document describes iBMC alarms in terms of the meaning, impact on the system, possible causes, and handling suggestions.
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ALM-0x02000017 Failed to Read Hard Disk Temperature (Disk, Minor Alarm)

ALM-0x02000017 Failed to Read Hard Disk Temperature (Disk, Minor Alarm)

Description

Alarm message:

Failed to obtain data of the [arg1] disk arg2 temperature (SN: arg3, PN: arg4).
NOTE:

From iBMC V316, the CPU and disk alarms will also include the SN and part umber and the mainboard and memory alarms will also include the part number.

This alarm is generated when the system failed to obtain the disk temperature.

Alarm object: Disk

Attribute

Alarm ID Alarm Severity Auto Clear

0x02000017

Minor

Yes

Parameters

Name Meaning

arg1

Location of the hard disk. For example, FM or CMn.

arg2

Slot number of the hard disk.

arg3

Disk serial number.

arg4

Part number.

Impact on the System

The temperature cannot be monitored. No alarm will be reported when the temperature is not in the normal range.

Possible Causes

The hard disk is faulty, or the access channel is unavailable.

Procedure

  1. Restart the iBMC. Then, check whether the alarm is cleared.

    • If yes, no further action is required.

    • If no, go to 2.

  2. Remove the power cable to power off the server, and then reconnect the power cable to power on the server. Then, check whether the alarm is cleared.

    • If yes, no further action is required.

    • If no, go to 3.

  3. Reconnect the cable to the hard disk backplane holding the sensor. Then, check whether the alarm is cleared.

    • If yes, no further action is required.

    • If no, go to 4.

  4. Replace the hard disk backplane holding the sensor. Then, check whether the alarm is cleared.

    • If yes, no further action is required.

    • If no, go to 5.

  5. Contact Huawei technical support.
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Updated: 2019-08-05

Document ID: EDOC1000054724

Views: 332646

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