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Huawei Rack Server iBMC Alarm Handling 28

This document describes iBMC alarms in terms of the meaning, impact on the system, possible causes, and handling suggestions.
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ALM-0x01000015 Memory Configuration Error (Memory, Critical Alarm)

ALM-0x01000015 Memory Configuration Error (Memory, Critical Alarm)

Description

Alarm message:

[Memory board arg1] arg2 configuration error or training failed (SN: arg3, PN: arg4).
NOTE:

From iBMC V316, the CPU and disk alarms will also include the SN and part umber and the mainboard and memory alarms will also include the part number.

This alarm is generated when a DIMM installation error or fault is detected during the BIOS startup process.

NOTE:

For details about DIMM layout, see "Installing DIMMs" in the troubleshooting manual of the server you use.

Alarm object: memory

Attribute

Alarm ID Alarm Severity Auto Clear

0x01000015

Critical

Yes

Parameters

Name Meaning

arg1

Slot number of the memory board.

arg2

  • DIMM silkscreen, for example, DIMM020 (A) or DIMM010 (B)
  • CPU socket number and channel number. For example, in a 2488 V5 server, CPU 1 channel 2 indicates the number 2 memory channel of CPU 1, that is, DIMMs DIMM020 and DIMM021.
    NOTE:

    The number of DIMMs corresponding to a memory channel varies depending on the server model.

You can obtain the CPU socket number and channel number corresponding to a DIMM from the server user guide. For example, if you use a 2488 V5 server, see Components > DIMM Slot Locations in the 2488 V5 Server V100R005 User Guide.

arg3

Memory serial number.

arg4

Part number.

Impact on the System

The server performance is affected.

Possible Causes

  • The DIMM is not installed in the correct slot.
  • The DIMM is faulty.

Procedure

  1. Check whether the DIMMs are installed according to the DIMM configuration guidelines.

    • If yes, go to 3.

    • If no, go to 2.

    For details about the DIMM configuration guidelines, see the user guide of the server you use.

  2. Install the DIMMs according to the DIMM configuration guidelines. Then, check whether the alarm is cleared.

    • If yes, no further action is required.

    • If no, go to 4.

  3. Replace the DIMMs. Then, check whether the alarm is cleared.

    • If yes, no further action is required.

    • If no, go to 4.

  4. Contact Huawei technical support.
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Updated: 2019-06-04

Document ID: EDOC1000054724

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