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Huawei Rack Server iBMC Alarm Handling 27

This document describes iBMC alarms in terms of the meaning, impact on the system, possible causes, and handling suggestions.
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ALM-0x06000005 RAID Controller Card Fault (RAID Controller Card, Major Alarm)

ALM-0x06000005 RAID Controller Card Fault (RAID Controller Card, Major Alarm)

Description

Alarm message:

arg2 RAID controller card arg1 failure (SN: arg3, PN: arg4). 
NOTE:

From iBMC V328, the RAID controller card and PSU alarms will also include the SN and BOM code, and the fan alarms will also include the BOM code.

This alarm is generated when the RAID controller card is faulty.

Alarm object: RAID controller card

Attribute

Alarm ID Alarm Severity Auto Clear

0x06000005

Major

Yes

Parameters

Name Meaning

arg1

Slot number of the RAID controller card.

arg2

Front I/O module or compute module and its slot number, for example, FM or CMn.

arg3

SN of the RAID controller card.

arg4

Part number.

Impact on the System

Services related to the RAID controller card are affected.

Possible Causes

The RAID controller card is faulty.

Procedure

    If the RAID card supports out-of-band management and the iBMC version is V328 or later, perform the following steps:

    1. Replace the RAID controller card. Then, check whether the alarm is cleared.

      • If yes, no further action is required.

      • If no, go to 2.

    2. Contact Huawei technical support.

    If the RAID card does not support out-of-band management and the iBMC version is earlier than V328, perform the following steps:

    1. Restart the server and open the BIOS Device Manager in UEFI mode. On the Driver Health screen, select Repair the whole platform, and press Enter. Then, check whether the alarm is cleared.

      For details, see Troubleshooting > Platform Not healthy in Huawei V5 Server RAID Controller Card User Guide.

      • If yes, no further action is required.

      • If no, go to 4.

    2. Remove and reinstall the RAID controller card. Then, check whether the alarm is cleared.

      • If yes, no further action is required.

      • If no, go to 5.

    3. Replace the RAID controller card and connect the power cable. After the server is powered on, check whether the alarm is cleared.

      • If yes, no further action is required.

      • If no, go to 6.

    4. Contact Huawei technical support.
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Updated: 2019-02-28

Document ID: EDOC1000054724

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