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Huawei Rack Server iBMC Alarm Handling 28

This document describes iBMC alarms in terms of the meaning, impact on the system, possible causes, and handling suggestions.
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ALM-0x00000013 Incorrect CPU Configuration (CPU, Critical Alarm)

ALM-0x00000013 Incorrect CPU Configuration (CPU, Critical Alarm)

Description

Alarm message:

CPU arg1 configuration error (SN: arg2, PN: arg3).
NOTE:

From iBMC V316, the CPU and disk alarms will also include the SN and part umber and the mainboard and memory alarms will also include the part number.

This alarm is generated when CPUs of different models are detected in a server.

Alarm object: CPU

Attribute

Alarm ID Alarm Severity Auto Clear

0x00000013

Critical

Yes

Parameters

Name Meaning

arg1

Socket No. of the CPU.

arg2

CPU serial number.

arg3

Part number.

Impact on the System

The OS cannot start.

Possible Causes

  • The server is configured with different models of CPUs.
  • A CPU is faulty.

  • The mainboard is faulty.

Procedure

  1. Check whether the server is configured with different models of CPUs.

    • If yes, go to 2.

    • If no, go to 3.

  2. Use the same model of CPUs. Then, check whether the alarm is cleared.

    • If yes, no further action is required.

    • If no, go to 3.

  3. Switch the CPU with a functioning CPU in the same chassis, and check whether the alarm is still generated for this CPU.

    • If yes, go to 4.

    • If no, go to 5.

  4. Replace the CPU. Then, check whether the alarm is cleared.

    • If yes, no further action is required.

    • If no, go to 5.

  5. Replace the mainboard. Then, check whether the alarm is cleared.

    • If yes, no further action is required.

    • If no, go to 6.

  6. Contact Huawei technical support.
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Updated: 2019-06-04

Document ID: EDOC1000054724

Views: 240897

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