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FusionServer Pro Rack Server iBMC Alarm Handling 30

This document describes iBMC alarms in terms of the meaning, impact on the system, possible causes, and handling suggestions.
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Error Code Handling

Error Code Handling

If a fault occurs in server hardware, an error code is displayed on the fault diagnosis LED on the front panel of a server. This topic describes how to rectify faults if error codes are displayed.

Context

When a key component fails, the server fault diagnosis LED shows an error code to facilitate fault locating.

Servers that support the fault diagnosis LED are RH1288 V3, RH2288 V3, RH2288H V3, RH5885 V3, and 5288 V3. The fault diagnosis LED is usually installed on the front panel of the server. For details about its position, see the server user guide.

Procedure

  1. View the error code on the fault diagnosis LED. For details, see the Error Code column in Table 3-1.
  2. Log in to the iBMC WebUI of the server, and locate the alarm corresponding to the error code. For details, see the Solution in Table 3-1.
  3. Rectify the fault based on the alarm information.
  4. After the fault is rectified, check that the error code disappears on the fault diagnosis LED.

Error Code Reference

Table 3-1 Error code reference

Module

Error Code

Fault Description

Solution

-

---

The serv4r is operating properly.

-

CPU

C0N

NOTE:

N indicates the serial number of the CPU.

CPU N is malfunctioning or faulty.

DIMM

XYZ

NOTE:

XYZ indicates the serial number of the DIMM.

DIMM XYZ is malfunctioning or faulty.

ALM-0x0C07FFFF Configuration Error (DIMMN)

Temperature

A00

The air inlet temperature is out of the operating temperature range of the server.

A0N

NOTE:

N indicates the serial number of the CPU.

The temperature of CPU N is out of its operating temperature range.

Power supply unit (PSU)

P0N

NOTE:

N indicates the serial number of the PSU.

PSU N is malfunctioning or faulty.

Fan module

F0N

NOTE:

N indicates the serial number of the fan module.

Fan module N is malfunctioning or faulty.

Mainboard

b01

The power supply to the mainboard is abnormal.

b02

The RAID controller card is abnormal or faulty.

ALM-0x0441FFFF Predictive Failure Detected (RAID Status)

L01

The cable is not securely or correctly connected.

ALM-0x1B01FFFF Incorrect Cable Connected/Incorrect Interconnection (SAS Cable)

E01

The CMOS battery is abnormal.

ALM-0x2900FFFF Battery Low (RTC Battery/RAID controller card BBU/PCIeN Card BBU)

Hard disk

HXY

NOTE:

XY indicates the slot number of the front hard disk.

The hard disk in slot XY is malfunctioning or faulty.

HAN

NOTE:

N indicates the slot number of the rear hard disk.

The rear hard disk in slot AN is malfunctioning or faulty.

HbN

NOTE:

N indicates the slot number of the rear hard disk.

The rear hard disk in slot BN is malfunctioning or faulty.

dXY

NOTE:

XY indicates the slot number of the rear hard disk.

The rear hard disk in slot XY is malfunctioning or faulty.

LOM

n01

The LAN on motherboard (LOM) is malfunctioning or faulty.

ALM-0x0341FFFF PCIe Error (RAIDN PCIE ERR/NICN Status/MezzN Status)
PCIe Card

q0N

NOTE:

N indicates the serial number of the PCIe card.

The PCIe card in slot N is malfunctioning or faulty.

ALM-0x2100FFFF PCIe Error (PCIE Status)

Hard disk backplane

BP1

The power supply to the front hard disk backplane is abnormal.

ALM-0x0742FFFF Transition to Critical From Less Severe (HDD BP status)

BP2

The power supply to the built-in hard disk backplane is abnormal.

ALM-0x0742FFFF Transition to Critical From Less Severe (HDD BP status)

BP3

The power supply to the rear hard disk backplane is abnormal.

ALM-0x0742FFFF Transition to Critical From Less Severe (HDD BP status)
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Updated: 2019-08-05

Document ID: EDOC1000054724

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