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Huawei Rack Server iBMC Alarm Handling 27

This document describes iBMC alarms in terms of the meaning, impact on the system, possible causes, and handling suggestions.
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ALM-0x02000021 Failed to Read Hard Disk VPD Information (Disk, Minor Alarm)

ALM-0x02000021 Failed to Read Hard Disk VPD Information (Disk, Minor Alarm)

Description

Alarm message:

Failed to obtain data of the arg1 disk arg2 VPD information (SN: arg3).
NOTE:

From iBMC V316, the CPU and disk alarms will also include the SN and part umber and the mainboard and memory alarms will also include the part number.

This alarm is generated when the system failed to read the hard disk VPD information.

Alarm object:disk

Attribute

Alarm ID Alarm Severity Auto Clear

0x02000021

Minor

Yes

Parameters

Name Meaning
arg1

Hard disk location, for example, rear.

arg2

Hard disk name, for example, disk0, disk1, diskA1, or diskB1.

arg3

Disk serial number.

Impact on the System

The iBMC cannot identify NVMe disks.

Possible Causes

  • The hard disk is damaged or has poor contact with its slot.
  • The hard disk is faulty.
  • The hard disk backplane is faulty.

Procedure

  1. Restart the iBMC. Then, check whether the alarm is cleared.

    • If yes, no further action is required.

    • If no, go to 2.

  2. Remove and reinstall the power cable or board. Then, check whether the alarm is cleared.

    • If yes, no further action is required.

    • If no, go to 3.

  3. Replace the hard disk. Then, check whether the alarm is cleared.

    • If yes, no further action is required.

    • If no, go to 4.

  4. Replace the hard disk backplane. Then, check whether the alarm is cleared.

    • If yes, no further action is required.

    • If no, go to 5.

  5. Contact Huawei technical support.
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Updated: 2019-02-28

Document ID: EDOC1000054724

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