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FusionServer Pro Rack Server iBMC Alarm Handling 31

This document describes iBMC alarms in terms of the meaning, impact on the system, possible causes, and handling suggestions.

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ALM-0x24000009 CPU Board Soft-Start Circuit Overheating (CPU Board, Major Alarm)

ALM-0x24000009 CPU Board Soft-Start Circuit Overheating (CPU Board, Major Alarm)

Description

Alarm message:

System is forcibly shut down due to high temperature of the soft-start circuit arg1.

This alarm is generated when the soft-start circuit on the CPU board of the server exceeds 105°C. When the soft-start circuit exceeds 105°C, the CPLD protection mechanism is triggered, which forcibly shut down the server OS.

Alarm object: CPU board

Attribute

Alarm ID Alarm Severity Auto Clear

0x24000009

Major

Yes

Parameters

Name Meaning

arg1

Number of the slot, in which the compute module holding the CPU board is located.

Impact on the System

Services will be interrupted.

Possible Causes

  • The equipment room temperature exceeds the normal range.

  • The air inlet or outlet is blocked.

  • Idle slots or spaces are not installed with filler panels.
  • A fan module is faulty.

  • The CPU board is faulty.

Procedure

  1. Check whether there is fan module alarm generated.

    • If yes, go to 2.

    • If no, go to 3.

  2. Locate and replace the fan module. After 5 minutes, check whether the alarm is cleared.

    • If yes, no further action is required.

    • If no, go to 3.

  3. Check whether the equipment room temperature exceeds the normal range.

    • If yes, go to 4.

    • If no, go to 5.

  4. Reduce the equipment room temperature to the normal range. After 5 minutes, check whether the alarm is cleared.

    • If yes, no further action is required.

    • If no, go to 5.

  5. Check whether the air inlet and outlet of the server are blocked.

    • If yes, go to 6.

    • If no, go to 7.

  6. Clear the blockage. After 5 minutes, check whether the alarm is cleared.

    • If yes, no further action is required.

    • If no, go to 7.

  7. Check whether the server has empty slots.

    • If yes, go to 8.

    • If no, go to 9.

  8. Install filler panels in empty slots. Then, check whether the alarm is cleared.

    • If yes, no further action is required.

    • If no, go to 9.

  9. Replace the CPU board. Then, check whether the alarm is cleared.

    • If yes, no further action is required.

    • If no, go to 10.

  10. Contact Huawei technical support.
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Updated: 2019-11-19

Document ID: EDOC1000054724

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