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FusionServer Pro Rack Server iBMC Alarm Handling 31

This document describes iBMC alarms in terms of the meaning, impact on the system, possible causes, and handling suggestions.

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ALM-0x01000001 Memory Overtemperature (Memory, Major Alarm)

ALM-0x01000001 Memory Overtemperature (Memory, Major Alarm)

Description

Alarm message:

Temperature of the DIMMs connected to CPU arg1 is too high.

The alarm does not include the SN or BOM code of the component.

This alarm is generated when the temperature of the dual in-line memory module (DIMM) connected to a CPU exceeds the overtemperature major threshold. This alarm is cleared when the temperature is within the normal range.

Alarm object: memory

Attribute

Alarm ID Alarm Severity Auto Clear

0x01000001

Major

Yes

Parameters

Name Meaning

arg1

Socket No. of the CPU.

Impact on the System

Overheating affects memory and server performance.

Possible Causes

  • A fan module is faulty.

  • The equipment room temperature exceeds the normal range.

  • The air inlet or outlet is blocked.

  • Idle slots or spaces are not installed with filler panels.
  • The air duct is not installed.
  • A DIMM is faulty.

Procedure

  1. Check whether there are fan module alarms.

    • If yes, go to 2.

    • If no, go to 3.

  2. Replace the faulty fan or fan module. After 5 minutes, check whether the alarm is cleared.

    • If yes, no further action is required.

    • If no, go to 3.

  3. Check whether the equipment room temperature exceeds the normal range.

    • If yes, go to 4.

    • If no, go to 5.

  4. Reduce the equipment room temperature to the normal range. After 5 minutes, check whether the alarm is cleared.

    • If yes, no further action is required.

    • If no, go to 5.

  5. Check whether the air inlet or outlet of the server is blocked.

    • If yes, go to 6.

    • If no, go to 7.

  6. Clear the blockage. After 5 minutes, check whether the alarm is cleared.

    • If yes, no further action is required.

    • If no, go to 7.

  7. Check whether there are empty slots in the server.

    • If yes, go to 8.

    • If no, go to 9.

  8. Install filler panels in empty slots. Then, check whether the alarm is cleared.

    • If yes, no further action is required.

    • If no, go to 9.

  9. Check whether the server is installed with an air duct.

    • If yes, go to 11.

    • If no, go to 10.

  10. Install an air duct. Then, check whether the alarm is cleared.

    • If yes, no further action is required.

    • If no, go to 11.

  11. Replace the faulty DIMMs, and power on the server. Then, check whether the alarm is cleared.

    • If yes, no further action is required.

    • If no, go to 12.

  12. Contact Huawei technical support.
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Updated: 2019-11-19

Document ID: EDOC1000054724

Views: 394467

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