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Huawei Rack Server iBMC Alarm Handling 28

This document describes iBMC alarms in terms of the meaning, impact on the system, possible causes, and handling suggestions.
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ALM-0x32000003 Communication Failure Between Expander Controller and RAID Controller Card (Expander, Major Alarm)

ALM-0x32000003 Communication Failure Between Expander Controller and RAID Controller Card (Expander, Major Alarm)

Description

Alarm message:

Communication between arg1 and arg2 (arg3arg4) failed.

This alarm is generated when the expander controller fails to communicate with the RAID controller card.

NOTE:

Expander controllers of different servers are located on different components, such as hard disk backplanes, mainboards, and GPU boards. For details, see the user manual of each server.

Alarm object: expander

Attribute

Alarm ID

Alarm Severity

Auto Clear

0x32000003

Major

Yes

Parameters

Name

Meaning

arg1

RAID controller card that communicates with the expander controller, for example, RAID Card1.

arg2

Component where the expander controller related to the alarm is located, for example, Disk BP1.

arg3

Type of the expander controller related to the alarm, for example, SAS Expander.

arg4

ID of the expander controller related to the alarm.

Impact on the System

The hard disk running may be affected, and system services may be affected.

Possible Causes

  • The cable is not securely connected or the cable connection is incorrect.
  • The cable is faulty.
  • The component where the expander controller is located is faulty.
  • The RAID controller card is faulty.

Procedure

  1. Reconnect the cable between the RAID controller card and the component where the expander controller is located, and check whether the alarm is cleared.

    • If yes, no further action is required.
    • If no, go to 2.

  2. Replace the cable, and check whether the alarm is cleared.

    • If yes, no further action is required.
    • If no, go to 3.

  3. Replace the component where the expander controller is located, and check whether the alarm is cleared.

    • If yes, no further action is required.
    • If no, go to 4.

  4. Replace the RAID controller card related to the alarm, and check whether the alarm is cleared.

    • If yes, no further action is required.
    • If no, go to 5.

  5. Contact Huawei technical support.
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Updated: 2019-06-04

Document ID: EDOC1000054724

Views: 267507

Downloads: 2991

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