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Huawei Rack Server iBMC Alarm Handling 27

This document describes iBMC alarms in terms of the meaning, impact on the system, possible causes, and handling suggestions.
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ALM-0x27000003 PCH MCE/AER Error (PCH, Critical Alarm)

ALM-0x27000003 PCH MCE/AER Error (PCH, Critical Alarm)

Description

Alarm message:

The PCH triggered an uncorrectable error, arg1.

The alarm is generated when a PCH uncorrectable error is detected.

Alarm object: PCH

Attribute

Alarm ID Alarm Severity Auto Clear

0x27000003

Critical

Yes

Parameters

Name Meaning
arg1

Error code of the PCH alarm.

Impact on the System

Server operation is affected.

Possible Causes

  • The PCH chip is faulty.

Procedure

  1. Gracefully power off the server and check whether the PCH chip or mainboard has any damage.

    • If yes, go to 4.

    • If no, go to 2.

  2. Power on the server to start the power-on self-test (POST) and then run test software. Check whether the POST succeeds and the test software finds no fault.

    • If yes, go to 3.

    • If no, go to 4.

  3. Check whether the alarm is cleared.

    • If yes, no further action is required.

    • If no, go to 4.

  4. Replace the mainboard. Then, check whether the alarm is cleared.

    • If yes, no further action is required.

    • If no, go to 5.

  5. Contact Huawei technical support.
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Updated: 2019-02-28

Document ID: EDOC1000054724

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