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FusionServer Pro Rack Server iBMC Alarm Handling 31

This document describes iBMC alarms in terms of the meaning, impact on the system, possible causes, and handling suggestions.

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ALM-0x02000013 Hard Disk MCE/AER Error (Disk, Critical Alarm)

ALM-0x02000013 Hard Disk MCE/AER Error (Disk, Critical Alarm)

Description

Alarm message:

The [arg1] disk arg2 triggered an uncorrectable error, arg3 (SN: arg4, BN: arg5).

From iBMC V316, the CPU and disk alarms will also include the SN and BOM code and the mainboard and memory alarms will also include the BOM code.

This alarm is generated when a hard disk triggered an uncorrectable error.

If arg2 is DISKA, DISKB, DISKC, or DISKD, this alarm is generated for the rear hard disk of a V2 or V3 server. For details about the slot information of the hard disks on a V3 server, see "Removing a Hard Disk" in the user guide of the server you use.

Alarm object: disk

Attribute

Alarm ID Alarm Severity Auto Clear

0x02000013

Critical

Yes

Parameters

Name Meaning

arg1

Location of the hard disk. For example, front or rear.

arg2

Slot number of the hard disk.

arg3

Error code of the alarm.

arg4

Disk serial number.

arg5

BOM code.

Impact on the System

Services related to the faulty hard disk are affected, and data is lost.

Possible Causes

  • The hard drive is faulty.
  • The hard drive is in poor contact with the backplane.

Procedure

  1. Remove and reinstall the hard disk. Then, check whether the alarm is cleared.

    • If yes, no further action is required.

    • If no, go to 2.

  2. Replace the faulty hard disk. Then, check whether the alarm is cleared.

    • If yes, no further action is required.

    • If no, go to 3.

  3. Replace the drive backplane. Then, check whether the alarm is cleared.

    • If yes, no further action is required.

    • If no, go to 4.

  4. Contact Huawei technical support.
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Updated: 2019-11-19

Document ID: EDOC1000054724

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