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Huawei Rack Server iBMC Alarm Handling 27

This document describes iBMC alarms in terms of the meaning, impact on the system, possible causes, and handling suggestions.
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ALM-0x02000013 Hard Disk MCE/AER Error (Hard Disk, Critical Alarm)

ALM-0x02000013 Hard Disk MCE/AER Error (Hard Disk, Critical Alarm)

Description

Alarm message:

The [arg1] disk arg2 triggered an uncorrectable error, arg3 (SN: arg4).
NOTE:

From iBMC V316, the CPU and disk alarms will also include the SN and part umber and the mainboard and memory alarms will also include the part number.

This alarm is generated when a hard disk triggered an uncorrectable error.

NOTE:
If arg2 is DISKA, DISKB, DISKC, or DISKD, this alarm is generated for the rear hard disk of a V2 or V3 server. For details about the slot information of the hard disks on a V3 server, see "Removing a Hard Disk" in the user guide of the server you use.

Alarm object: hard disk

Attribute

Alarm ID Alarm Severity Auto Clear

0x02000013

Critical

Yes

Parameters

Name Meaning
arg1

Location of the hard disk. For example, front or rear.

arg2

Slot number of the hard disk.

arg3

Error code of the alarm.

arg4

Disk serial number.

Impact on the System

Services related to the faulty hard disk are affected, and data is lost.

Possible Causes

Component Possible Causes

SAS or SATA disk

  • The SAS cable is faulty.

  • The hard disk is faulty.

  • The hard disk has foreign configuration.

  • The hard disk backplane is faulty.

  • The RAID controller card is faulty.

NVMe SSD (not managed by the RAID controller card)

  • The hard disk is faulty.

  • The NVMe cable is faulty.

  • The hard disk backplane is faulty.

  • The CPU is faulty.

  • The mainboard is faulty.

Procedure

  1. Remove and reinstall the hard disk. Then, check whether the alarm is cleared.

    • If yes, no further action is required.

    • If no, go to 2.

  2. Replace the faulty hard disk. Then, check whether the alarm is cleared.

    • If yes, no further action is required.

    • If no, go to 3.

  3. Replace the hard disk backplane. Then, check whether the alarm is cleared.

    • If yes, no further action is required.

    • If no, go to 4.

  4. Contact Huawei technical support.
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Updated: 2019-02-28

Document ID: EDOC1000054724

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