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Huawei Rack Server iBMC Alarm Handling 28

This document describes iBMC alarms in terms of the meaning, impact on the system, possible causes, and handling suggestions.
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ALM-0x2C000041 Inconsistent CPU Types (System, Major Alarm)

ALM-0x2C000041 Inconsistent CPU Types (System, Major Alarm)

Description

Alarm message:

Different types of CPUs are used.

This alarm is generated when an unsupported CPU model or multiple CPU models are installed in the same server.

Alarm object: system

Attribute

Alarm ID Alarm Severity Auto Clear

0x2C000041

Major

Yes

Parameters

Name Meaning

-

-

Impact on the System

The system cannot power on.

Possible Causes

  • An incompatible CPU is installed.
  • The CPUs installed in the server are not of the same model.

Procedure

  1. Power off the server, and remove the power cables from the server.
  2. Check the number of CPUs installed in the server.

    • If only one CPU is installed, go to 4.

    • If multiple CPUs are installed, go to 3.

  3. Check whether the models of the installed CPUs are the same.

    • If yes, go to 4.

    • If no, go to 6.

  4. Check whether the CPU(s) are compatible with the server.

    You can check the CPU compatibility by using the server compatibility checker.

    • If yes, go to 9.

    • If no, go to 5.

  5. Replace the incompatible CPU(s). Then, check whether the alarm is cleared.

    • If yes, no further action is required.

    • If no, go to 9.

  6. Check whether any CPU is incompatible with the server.

    • If yes, go to 8.

    • If no, go to 7.

  7. Replace certain CPUs so that the CPU models are the same. Then, check whether the alarm is cleared.

    • If yes, no further action is required.

    • If no, go to 9.

  8. Replace the incompatible CPUs so that all CPUs are of the same model and compatible with the server. Then, check whether the alarm is cleared.

    • If yes, no further action is required.

    • If no, go to 9.

  9. Contact Huawei technical support.
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Updated: 2019-06-04

Document ID: EDOC1000054724

Views: 249014

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