Logging In to an AP
Learning About AP Login Modes
You can log in to an AP through a network port. In addition, you can log in to an AP through the management SSID or Bluetooth serial port because the AP supports short-range wireless communication.
Some early AP models provide console ports and allow for login using serial cables.
Physical Connection Mode |
Login Mode |
Description |
Applicable Models and Versions |
---|---|---|---|
CLI |
Connect a PC to a network port on an AP through an Ethernet cable, and log in to the AP through STelnet or Telnet using a command line tool. |
All models and versions |
|
Web |
Connect a PC to a network port on an AP through an Ethernet cable, and log in to the AP using a web browser. |
Fat mode and cloud mode: all Fat and cloud AP models Fit mode: V200R019C10 or later |
|
CLI (redirection login) |
In the AC + Fit AP scenario, you can log in to an online Fit AP from the AC. In the cloud AP scenario, you can log in to an online cloud AP from iMaster NCE-Campus. |
All models and versions |
|
CLI |
Associate a laptop with the management SSID of an AP, and log in to the AP through STelnet or Telnet using a command line tool. |
All models and versions |
|
Web |
Associate a laptop with the management SSID of an AP, and log in to the AP using a web browser. |
Fat mode and cloud mode: all Fat and cloud AP models Fit mode: V200R019C10 or later |
|
CLI |
Enable the Bluetooth function on a smartphone and use the Bluetooth serial port tool on the CloudCampus APP to log in to an AP. |
All models running V200R019C00 or later that support the Bluetooth function |
|
CLI |
Connect a PC to the console port on an AP through a serial cable, and log in to the AP in serial mode using a command line tool. |
All models that provide the console port |
Table 19-15 lists the common login modes in different scenarios.
Networking Model |
Project Phase |
Recommended Login Mode |
Description |
---|---|---|---|
AC + Fit AP |
Service configuration |
N/A |
An AP works in Fit mode before delivery. WLAN services are configured on the AC. Generally, you do not need to log in to the AP. |
Routine O&M |
N/A |
AP O&M can be performed on the AC, without having to log in to the AP. |
|
Fault rectification |
When an AP goes offline, you are advised to check the reason on the AC. To log in to the AP locally, you are advised to perform the following operations in sequence: |
||
Fat AP |
Mode switching |
Any mode |
An AP works in Fit mode before delivery. You can log in to the AP in any mode and then switch to the Fat mode. |
Service configuration |
Use either of the two login modes. |
||
Routine O&M |
Use either of the two login modes. |
||
Fault rectification |
If you cannot log in to an AP in either of the two modes, log in through the Bluetooth serial port or console port to rectify the fault. |
||
Cloud AP |
Mode switching |
Any mode |
An AP works in Fit mode before delivery. The DHCP server or registration query center is recommended for switching APs to the cloud mode and configure AP provisioning parameters. In this case, you do not need to log in to the APs. |
Service configuration |
N/A |
You configure cloud AP services on iMaster NCE-Campus, without having to log in to the APs. |
|
Routine O&M |
N/A |
AP O&M can be performed on iMaster NCE-Campus, without having to log in to the APs. If necessary, you can log in to the AP from iMaster NCE-Campus. |
|
Fault rectification |
If the network port on an AP cannot be connected, you are advised to perform the following operations in sequence: |
- The STelnet service (port 22) and HTTPS service (port 443) are enabled on APs before delivery. You can log in to the network port on an AP through STelnet using a command line tool or web browser.
- The Telnet protocol may bring security risks and is disabled on APs by default. To log in to an AP using Telnet, enable the Telnet service on the AP first. (For Fat APs and cloud APs, run the telnet server enable command. For Fit APs, run the telnet enable command in the AP system view on the AC.)
- The central AP does not have radio capabilities and therefore allows for the login only through a network port or the console port.
- In the central AP + RU networking, you can log in to an RU from the central AP. The operations are similar to those for logging in to a Fit AP from the AC in the AC + Fit AP networking.
- In the leader AP + Fit AP networking, you can log in to a Fit AP from the leader AP. The operations are similar to those for logging in to a Fit AP from the AC in the AC + Fit AP networking.
Logging In to an AP Through a Network Port
Logging In to an AP Directly Through a Network Port
Applicable Scope
Applicable model: all AP models
Applicable AP mode: Fit, Fat, and cloud
Applicable version: all versions
Recommended scenario: service configuration and O&M
Background
By default, the IP address 169.254.1.1 is configured for VLANIF 1 on an AP before delivery, and all network ports on the AP are added to VLAN 1. You can log in to an AP from a PC through a network port. If the IP address of an AP is changed, use the actual IP address of the AP to log in.
The default IP address of an RU is 169.254.1.2, allowing you to log in through a network port.
Cable Connection
Connect a PC to an AP based on the actual power supply mode of the AP.
AP Power Supply and Cable Connection Mode |
Connection Diagram |
---|---|
The AP is powered by a DC adapter. The PC is directly connected to a network port on the AP. |
|
The AP is powered by a PoE adapter. The PC is directly connected to the PoE adapter. |
|
The AP is powered by a PoE switch. The PC is directly connected to the switch. |
Procedure (CLI)
- Connect a PC to a network port on an AP through an Ethernet cable.
- On the PC, set the IP address of the network adapter to be in the same network segment as the IP address of the AP, for example, 169.254.1.100/24. Ensure that the PC can ping the IP address of the AP.
C:\>ping 169.254.1.1 //Ping the IP address of the AP. Pinging 169.254.1.1 with 32 bytes of data: Reply from 169.254.1.1: bytes=32 time=1ms TTL=128 Reply from 169.254.1.1: bytes=32 time<1ms TTL=128 Reply from 169.254.1.1: bytes=32 time<1ms TTL=128 Reply from 169.254.1.1: bytes=32 time<1ms TTL=128 Ping statistics for 169.254.1.1: Packets: Sent = 4, Received = 4, Lost = 0 (0% loss); Approximate round trip times in milli-seconds: Minimum = 0ms, Maximum = 1ms, Average = 0ms
If the ping operation fails, check whether the PC's IP address is correctly set or replace the Ethernet cable.
- Open a command line tool (PuTTY as an example), set the connection type to SSH, enter the IP address of the AP, and click Open.
- Enter the user name and password, and press Enter.
login as: admin //Enter the user name. admin@169.254.1.1's password: //Enter the password. <AP>
- In V200R020C10 and earlier versions, to ensure system security, change the password immediately after you use the default account to log in to the system for the first time.
The default username and password are available in WLAN Default Usernames and Passwords (Enterprise Network or Carrier). If you have not obtained the access permission of the document, see Help on the website to find out how to obtain it.
- In V200R021C00 and later versions, there is no default account. Upon the first login, you need to create an account as prompted.
- In V200R020C10 and earlier versions, to ensure system security, change the password immediately after you use the default account to log in to the system for the first time.
Procedure (Web)
- Connect a PC to a network port on an AP through an Ethernet cable.
- Visit 169.254.1.1 using a web browser on the PC.
If a security certificate alert is displayed, ignore it and continue the access.
- Select a language, enter the user name and password, and click Login.
The following figure shows the web system login page, which may slightly vary depending on actual scenarios.
- In V200R020C10 and earlier versions, to ensure system security, change the password immediately after you use the default account to log in to the system for the first time.
The default username and password are available in WLAN Default Usernames and Passwords (Enterprise Network or Carrier). If you have not obtained the access permission of the document, see Help on the website to find out how to obtain it.
- In V200R021C00 and later versions, there is no default account. Upon the first login, you need to create an account as prompted.
- In V200R020C10 and earlier versions, to ensure system security, change the password immediately after you use the default account to log in to the system for the first time.
Logging In to a Fit AP from the AC
Applicable Scope
Applicable model: all AP models
Applicable AP mode: Fit
Applicable version: all versions
Recommended scenario: fault diagnosis
Background
To collect logs on a Fit AP during service commissioning, you can log in to the AP CLI from the AC as long as the AP is online.
Cable Connection
Log in to the AC from a PC through an Ethernet cable. Log in to the online Fit AP from the AC.
Procedure
- Check the online status, AP name, and AP ID of the AP on the AC.
<AC> display ap all ... ------------------------------------------------------------------------------------------------------------------------------ ID MAC Name Group IP Type State STA Uptime ExtraInfo ------------------------------------------------------------------------------------------------------------------------------ ... 3 00e0-fcbc-f020 ap-003 default 192.168.166.226 AirEngine8760-X1-PRO nor 40 8D:3H:57M:37S - ...
The command output shows that the AP with the MAC address 00E0-FCBC-F020 is online (state: nor), its ID is 3, and its name is ap-003.
- Enter the system view on the AC and log in to the Fit AP based on the AP ID.
<AC> system-view //Enter the system view. [AC] stelnet ap ap-id 3 //Log in to the Fit AP using STelnet. The command format is stelnet ap { ap-name ap-name | ap-id ap-id }. Trying 192.168.166.226 ... Press CTRL+K to abort Connected to 192.168.166.226 ... The server is not authenticated. Continue to access it? [Y/N]:y //Enter Y. Save the server's public key? [Y/N]:y //Enter Y. The server's public key will be saved with the name 192.168.166.226. Please wait ... Info: Failed to save the server's public key, because the number of public keys reached the upper limit (20). Info: Current mode: Fit (managed by the AC). ----------------------------------------------------------------------------- User last login information: ----------------------------------------------------------------------------- Access Type: SSH IP-Address : 192.168.164.64 Time : 2021-04-14 14:20:59+08:00 ----------------------------------------------------------------------------- <ap-003> //Login successful. The Fit AP user view is displayed.
Logging In to a Cloud AP from iMaster NCE-Campus
Applicable Scope
Applicable model: all cloud AP models
Applicable AP mode: cloud
Applicable version: all versions that support the cloud mode
Recommended scenario: fault diagnosis
Background
You can log in to the CLI of an online cloud AP from iMaster NCE-Campus.
Cable Connection
Procedure
- Log in to iMaster NCE-Campus as a tenant administrator.
- Choose Command Line in the upper right corner. , click the cloud AP name, and then click
If the browser blocks pop-ups, click
in the right of the address box to allow pop-ups on this page and try again.
If the following information is displayed, you have successfully logged in to the cloud AP.
Connecting... Info: Current mode: Cloud (managed on the Huawei cloud management platform). Warning: The required power supply mode for the device is 802.3BT90. The current power supply is insufficient (Limited), and some functions are limited. ----------------------------------------------------------------------------- User last login information: ----------------------------------------------------------------------------- Access Type: SSH IP-Address : 172.16.3.100 Time : 2021-04-15 10:15:12+08:00 ----------------------------------------------------------------------------- <AP>
Logging In to an AP Through the Management SSID
Logging In to a Fit AP Through the Management SSID
Applicable Scope
Applicable model: all AP models (except the central AP)
Applicable AP mode: Fit
Applicable version: V200R007C10 or later
Recommended scenario: manual AP mode switching upon the first login and Fit AP fault diagnosis
Background
APs are usually installed at heights to ensure good coverage. If you cannot log in to an AP through a network port due to a fault, associate a laptop with the management SSID and log in to the AP.
The laptop can be associated with the management SSID only within the coverage area of the AP. Therefore, this method is used to log in to the AP to restore services and locate faults when the AP is offline and cannot be logged in through a network port. An AP works in Fit mode before delivery. When a new AP works in Fat or cloud mode, you can log in to the AP through the management SSID to switch its working mode.
- From V200R007C10, the management SSID is enabled by default after a Fit AP is powered on. After the AP goes online on the AC, the management SSID is disabled and will not be automatically enabled after the AP goes offline.
- From V200R009C00, the management SSID is automatically enabled after a Fit AP goes offline from the AC.
Name of the Management SSID |
hw_manage_xxxx xxxx indicates the last 4 digits of the AP's MAC address. |
---|---|
IP Address |
AirEngine series: 169.254.2.1 SOHO series:
|
Subnet Mask |
255.255.255.0 |
Cable Connection
Procedure (CLI)
- Check the MAC address of the target AP.
To obtain the MAC address of the target AP, see FAQ: How Can I Obtain the MAC Address of an AP?.
- Configure an IP address on the laptop.
Product
Version
IP Address Configuration Method
AirEngine series AP
V200R021C01 or later
The laptop can automatically obtain an IP address from the AP.
V200R019C10 to V200R021C00
Manually configure an IP address for the wireless network adapter in the same network segment as that of the AP, for example, 169.254.2.100/24.
SOHO series AP
V200R021C10 or later
The DHCP server on the upstream network of the AP assigns an IP address to the laptop. No manual configuration is required.
V200R021C01
The laptop can automatically obtain an IP address from the AP.
Other APs
(including the AirEngine 5760-10)
V200R007C10 to V200R019C00
Manually configure an IP address for the wireless network adapter in the same network segment as that of the AP, for example, 169.254.2.100/24.
- Associate the laptop with the management SSID of the target AP.
A password is required for associating with this SSID. The default username and password are available in WLAN Default Usernames and Passwords (Enterprise Network or Carrier). If you have not obtained the access permission of the document, see Help on the website to find out how to obtain it.
- Ensure that the laptop can ping the IP address of the AP.
The following uses 169.254.2.1 as an example.
C:\>ping 169.254.2.1 //Ping the IP address of the AP. Pinging 169.254.2.1 with 32 bytes of data: Reply from 169.254.2.1: bytes=32 time=1ms TTL=128 Reply from 169.254.2.1: bytes=32 time<1ms TTL=128 Reply from 169.254.2.1: bytes=32 time<1ms TTL=128 Reply from 169.254.2.1: bytes=32 time<1ms TTL=128 Ping statistics for 169.254.2.1: Packets: Sent = 4, Received = 4, Lost = 0 (0% loss); Approximate round trip times in milli-seconds: Minimum = 0ms, Maximum = 1ms, Average = 0ms
If the ping operation fails, check whether the IP address of the laptop is correctly configured.
- Open a command line tool (PuTTY as an example), set the connection type to SSH, enter the IP address of the AP, and click Open.
- Enter the user name and password, and press Enter.
login as: admin //Enter the user name. admin@169.254.2.1's password: //Enter the password. <AP>
- In V200R020C10 and earlier versions, to ensure system security, change the password immediately after you use the default account to log in to the system for the first time.
The default username and password are available in WLAN Default Usernames and Passwords (Enterprise Network or Carrier). If you have not obtained the access permission of the document, see Help on the website to find out how to obtain it.
- In V200R021C00 and later versions, there is no default account. Upon the first login, you need to create an account as prompted.
- In V200R020C10 and earlier versions, to ensure system security, change the password immediately after you use the default account to log in to the system for the first time.
Procedure (Web)
- Check the MAC address of the target AP.
To obtain the MAC address of the target AP, see FAQ: How Can I Obtain the MAC Address of an AP?.
- Configure an IP address on the laptop.
Product
Version
IP Address Configuration Method
AirEngine series AP
V200R021C01 or later
The laptop can automatically obtain an IP address from the AP.
V200R019C10 to V200R021C00
Manually configure an IP address for the wireless network adapter in the same network segment as that of the AP, for example, 169.254.2.100/24.
SOHO series AP
V200R021C10 or later
The DHCP server on the upstream network of the AP assigns an IP address to the laptop. No manual configuration is required.
V200R021C01
The laptop can automatically obtain an IP address from the AP.
Other APs
(including the AirEngine 5760-10)
V200R007C10 to V200R019C00
Manually configure an IP address for the wireless network adapter in the same network segment as that of the AP, for example, 169.254.2.100/24.
- Associate the laptop with the management SSID of the target AP.
A password is required for associating with this SSID. The default username and password are available in WLAN Default Usernames and Passwords (Enterprise Network or Carrier). If you have not obtained the access permission of the document, see Help on the website to find out how to obtain it.
- Visit the AP's IP address using a web browser on the laptop.
If a security certificate alert is displayed, ignore it and continue the access.
- Select a language, enter the user name and password, and click Login.
The following figure shows the web system login page, which may slightly vary depending on actual scenarios.
- In V200R020C10 and earlier versions, to ensure system security, change the password immediately after you use the default account to log in to the system for the first time.
The default username and password are available in WLAN Default Usernames and Passwords (Enterprise Network or Carrier). If you have not obtained the access permission of the document, see Help on the website to find out how to obtain it.
- In V200R021C00 and later versions, there is no default account. Upon the first login, you need to create an account as prompted.
- In V200R020C10 and earlier versions, to ensure system security, change the password immediately after you use the default account to log in to the system for the first time.
Logging In to a Fat AP Through the Management SSID
Applicable Scope
Applicable model: all AP models (except the central AP)
Applicable AP mode: Fat
Applicable version: V200R008C10 or later
Recommended scenario: service configuration and O&M for Fat APs
Background
APs are usually installed at heights to ensure good coverage. If you cannot log in to an AP through a network port due to a fault, associate a laptop with the management SSID and log in to the AP.
From V200R008C10, the management SSID is enabled by default after a Fat AP is powered on. After associating a laptop with the management SSID, you can log in to the Fat AP through the CLI or web system.
Name of the Management SSID |
V200R019C00 or earlier: HUAWEI-xxxx V200R019C10 or later: HUAWEI-LeaderAP-xxxx xxxx indicates the last 4 digits of the AP's MAC address. |
---|---|
IP Address |
V200R021C00 and earlier versions: 192.168.1.1 V200R021C01 and later versions: 169.254.2.1 |
Subnet Mask |
255.255.255.0 |
Cable Connection
Procedure (CLI)
- Check the MAC address of the target AP.
To obtain the MAC address of the target AP, see FAQ: How Can I Obtain the MAC Address of an AP?.
- On a laptop, configure DHCP IP address allocation for the wireless network adapter.
By default, DHCP IP address allocation is used by a wireless network adapter to obtain an IP address.
- Associate the laptop with the management SSID of the target AP.
No password is required for associating with this SSID.
- Ensure that the laptop can ping the IP address of the AP.
The following uses 192.168.1.1 as an example.
C:\>ping 192.168.1.1 //Ping the IP address of the AP. Pinging 192.168.1.1 with 32 bytes of data: Reply from 192.168.1.1: bytes=32 time=1ms TTL=128 Reply from 192.168.1.1: bytes=32 time<1ms TTL=128 Reply from 192.168.1.1: bytes=32 time<1ms TTL=128 Reply from 192.168.1.1: bytes=32 time<1ms TTL=128 Ping statistics for 192.168.1.1: Packets: Sent = 4, Received = 4, Lost = 0 (0% loss); Approximate round trip times in milli-seconds: Minimum = 0ms, Maximum = 1ms, Average = 0ms
If the ping operation fails, check whether the laptop obtains an IP address in the 192.168.1.x network segment.
- Open a command line tool (PuTTY as an example), set the connection type to SSH, enter the IP address of the AP, and click Open.
- Enter the user name and password, and press Enter.
login as: admin //Enter the user name. admin@192.168.1.1's password: //Enter the password. <AP>
- In V200R020C10 and earlier versions, to ensure system security, change the password immediately after you use the default account to log in to the system for the first time.
The default username and password are available in WLAN Default Usernames and Passwords (Enterprise Network or Carrier). If you have not obtained the access permission of the document, see Help on the website to find out how to obtain it.
- In V200R021C00 and later versions, there is no default account. Upon the first login, you need to create an account as prompted.
- In V200R020C10 and earlier versions, to ensure system security, change the password immediately after you use the default account to log in to the system for the first time.
Procedure (Web)
- Check the MAC address of the target AP.
To obtain the MAC address of the target AP, see FAQ: How Can I Obtain the MAC Address of an AP?.
- On a laptop, configure DHCP IP address allocation for the wireless network adapter.
By default, DHCP IP address allocation is used by a wireless network adapter to obtain an IP address.
- Associate the laptop with the management SSID of the target AP.
No password is required for associating with this SSID.
- Ensure that the laptop can ping the IP address of the AP.
The following uses 192.168.1.1 as an example.
C:\>ping 192.168.1.1 //Ping the IP address of the AP. Pinging 192.168.1.1 with 32 bytes of data: Reply from 192.168.1.1: bytes=32 time=1ms TTL=128 Reply from 192.168.1.1: bytes=32 time<1ms TTL=128 Reply from 192.168.1.1: bytes=32 time<1ms TTL=128 Reply from 192.168.1.1: bytes=32 time<1ms TTL=128 Ping statistics for 192.168.1.1: Packets: Sent = 4, Received = 4, Lost = 0 (0% loss); Approximate round trip times in milli-seconds: Minimum = 0ms, Maximum = 1ms, Average = 0ms
If the ping operation fails, check whether the laptop obtains an IP address in the 192.168.1.x network segment.
- Visit the AP's IP address using a web browser on the laptop.
If a security certificate alert is displayed, ignore it and continue the access.
- Select a language, enter the user name and password, and click Login.
The following figure shows the web system login page, which may slightly vary depending on actual scenarios.
- In V200R020C10 and earlier versions, to ensure system security, change the password immediately after you use the default account to log in to the system for the first time.
The default username and password are available in WLAN Default Usernames and Passwords (Enterprise Network or Carrier). If you have not obtained the access permission of the document, see Help on the website to find out how to obtain it.
- In V200R021C00 and later versions, there is no default account. Upon the first login, you need to create an account as prompted.
- In V200R020C10 and earlier versions, to ensure system security, change the password immediately after you use the default account to log in to the system for the first time.
Logging In to a Cloud AP Through the Management SSID
Applicable Scope
Applicable model: all AP models (except the central AP)
Applicable AP mode: cloud
Applicable version: V200R007C20 or later
Recommended scenario: troubleshooting for unexpected disconnection issues of cloud APs
Background
APs are usually installed at heights to ensure good coverage. If you cannot log in to an AP through a network port due to a fault, associate a laptop with the management SSID and log in to the AP.
From V200R007C20, the management SSID is enabled by default after a cloud AP is powered on. After associating a laptop with the management SSID near the AP, you can log in to the AP for management.
The laptop can be associated with the management SSID only within the coverage area of the AP. Therefore, this method is used to log in to the AP to restore services and locate faults when the AP is offline and cannot be logged in through a network port.
Name of the Management SSID |
hw_manage_xxxx xxxx indicates the last 4 digits of the AP's MAC address. |
---|---|
IP Address |
169.254.2.1 |
Subnet Mask |
255.255.255.0 |
Cable Connection
Procedure (CLI)
- Check the MAC address of the target AP.
To obtain the MAC address of the target AP, see FAQ: How Can I Obtain the MAC Address of an AP?.
- On a laptop, set the IP address of the wireless network adapter to be in the 169.254.2.x network segment, for example, 169.254.2.100/24.
- Associate the laptop with the management SSID of the target AP.
A password is required for associating with this SSID. The default username and password are available in WLAN Default Usernames and Passwords (Enterprise Network or Carrier). If you have not obtained the access permission of the document, see Help on the website to find out how to obtain it.
- Ensure that the laptop can ping the IP address of the AP.
C:\>ping 169.254.2.1 //Ping the IP address of the AP. Pinging 169.254.2.1 with 32 bytes of data: Reply from 169.254.2.1: bytes=32 time=1ms TTL=128 Reply from 169.254.2.1: bytes=32 time<1ms TTL=128 Reply from 169.254.2.1: bytes=32 time<1ms TTL=128 Reply from 169.254.2.1: bytes=32 time<1ms TTL=128 Ping statistics for 169.254.2.1: Packets: Sent = 4, Received = 4, Lost = 0 (0% loss); Approximate round trip times in milli-seconds: Minimum = 0ms, Maximum = 1ms, Average = 0ms
If the ping operation fails, check whether the IP address of the laptop is correctly configured.
- Open a command line tool (PuTTY as an example), set the connection type to SSH, enter the IP address of the AP, and click Open.
- Enter the user name and password, and press Enter.
login as: admin //Enter the user name. admin@169.254.2.1's password: //Enter the password. <Huawei>
- In V200R020C10 and earlier versions, to ensure system security, change the password immediately after you use the default account to log in to the system for the first time.
The default username and password are available in WLAN Default Usernames and Passwords (Enterprise Network or Carrier). If you have not obtained the access permission of the document, see Help on the website to find out how to obtain it.
- In V200R021C00 and later versions, there is no default account. Upon the first login, you need to create an account as prompted.
After the login is successful, the user view is displayed by default. To enter the system view, run the system-view command.
<Huawei> system-view [Huawei]
- In V200R020C10 and earlier versions, to ensure system security, change the password immediately after you use the default account to log in to the system for the first time.
Procedure (Web)
- Check the MAC address of the target AP.
To obtain the MAC address of the target AP, see FAQ: How Can I Obtain the MAC Address of an AP?.
- On a laptop, set the IP address of the wireless network adapter to be in the 169.254.2.x network segment, for example, 169.254.2.100/24.
- Associate the laptop with the management SSID of the target AP.
A password is required for associating with this SSID. The default username and password are available in WLAN Default Usernames and Passwords (Enterprise Network or Carrier). If you have not obtained the access permission of the document, see Help on the website to find out how to obtain it.
- Ensure that the laptop can ping the IP address of the AP.
C:\>ping 169.254.2.1 //Ping the IP address of the AP. Pinging 169.254.2.1 with 32 bytes of data: Reply from 169.254.2.1: bytes=32 time=1ms TTL=128 Reply from 169.254.2.1: bytes=32 time<1ms TTL=128 Reply from 169.254.2.1: bytes=32 time<1ms TTL=128 Reply from 169.254.2.1: bytes=32 time<1ms TTL=128 Ping statistics for 169.254.2.1: Packets: Sent = 4, Received = 4, Lost = 0 (0% loss); Approximate round trip times in milli-seconds: Minimum = 0ms, Maximum = 1ms, Average = 0ms
If the ping operation fails, check whether the IP address of the laptop is correctly configured.
- Visit the AP's IP address using a web browser on the laptop.
If a security certificate alert is displayed, ignore it and continue the access.
- Select a language, enter the user name and password, and click Login.
The following figure shows the web system login page, which may slightly vary depending on actual scenarios.
- In V200R020C10 and earlier versions, to ensure system security, change the password immediately after you use the default account to log in to the system for the first time.
The default username and password are available in WLAN Default Usernames and Passwords (Enterprise Network or Carrier). If you have not obtained the access permission of the document, see Help on the website to find out how to obtain it.
- In V200R021C00 and later versions, there is no default account. Upon the first login, you need to create an account as prompted.
- In V200R020C10 and earlier versions, to ensure system security, change the password immediately after you use the default account to log in to the system for the first time.
Logging In to an AP Through the Bluetooth Serial Port
Applicable Scope
Applicable model: all AP models that support the Bluetooth function
Applicable AP mode: Fit, Fat, and cloud
Applicable version: V200R019C00 or later
Recommended scenario: failure to log in through a network port or the management SSID, and access to the BIOS menu
Background
APs are usually installed at heights to ensure good coverage. If you cannot log in to an AP through a network port or the management SSID due to a fault, use the CloudCampus APP to log in to the AP through the Bluetooth serial port near the AP to restore services.
Use a smartphone to scan the following QR code to download and install the CloudCampus APP.
Cable Connection
Procedure
- Check the MAC address of the target AP.
To obtain the MAC address of the target AP, see FAQ: How Can I Obtain the MAC Address of an AP?.
- Start the CloudCampus APP. Choose .
If any application requests to enable Bluetooth, touch ALLOW.
- In the AP list, locate the target AP based on the last 4 digits of the AP's MAC address (F020 as an example here). Touch Connect.
If the system prompts you to enter the pairing code, enter 123456.
- When Successful connection is displayed, the smartphone has been associated with the AP successfully. Touch Enter. Enter the user name and password as prompted. The CLI screen is displayed.
- In V200R020C10 and earlier versions, to ensure system security, change the password immediately after you use the default account to log in to the system for the first time.
The default username and password are available in WLAN Default Usernames and Passwords (Enterprise Network or Carrier). If you have not obtained the access permission of the document, see Help on the website to find out how to obtain it.
- In V200R021C00 and later versions, there is no default account. Upon the first login, you need to create an account as prompted.
- In V200R020C10 and earlier versions, to ensure system security, change the password immediately after you use the default account to log in to the system for the first time.
Logging In to an AP Through the Console Port
Applicable Scope
Applicable model: all AP models that provide the console port
Applicable AP mode: Fit, Fat, and cloud
Applicable version: all versions
Background
If you cannot log in to an AP through a network port after the AP is powered on, you can log in through the console port to rectify faults and restore services.
Cable Connection
Procedure
- Connect a PC to the console port on an AP using a serial cable.
- Open a command line tool (PuTTY as an example), set the connection type to Serial, set Serial line to COM1, and click Open.
The PC may have multiple connection ports. Set Serial line to the port to which the console cable is connected. In most cases, the port COM1 is used. Ensure that the COM port supports Serial Port and is identified in the device manager.
- Complete the login authentication as prompted and enter the CLI view.
- If the device has started up, enter authentication information as prompted and press Enter.
To ensure system security, change the password as prompted upon the first login.
Login authentication Username:admin //Enter the user name. Password: //Enter the password. Info: Change the password to ensure security.
To log in to an AP running an earlier version through the console port for the first time, you need to set a login password and then use the new password to log in to the AP.
Please configure the login password: //Enter the password. Info: A plain text password is a string of 8 to 16 case-sensitive characters and must be a combination of at least two of the following: uppercase letters A to Z, lowercase letters a to z, digits, and special characters. A cipher text password contains 56 or 68 characters. Enter password: //Enter a new password. Confirm password: //Enter the new password again.
- To enter the BIOS menu of an AP, restart the device, press Ctrl+B when prompted, and enter the BIOS password.
Press CTRL+B to enter BOOT menu: 0 Password: //Enter the BIOS password. //The menu content varies according to the actual situation. Main Menu 1. Default startup 2. Serial submenu 3. Ethernet submenu 4. Startup parameters submenu 5. List file 6. Password manager submenu 7. Restore factory defaults 8. Reboot Enter your choice(1-8): //Enter a number to access the corresponding menu.
To prevent service data loss caused by misoperations, do not modify the configuration in the BIOS menu unless you fully understand the functions and operation impacts of each menu item. If necessary, use the BIOS menu under the guidance of technical support personnel.
- If the device has started up, enter authentication information as prompted and press Enter.