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Before You Start
Before starting maintenance of AC and Fit AP products, you are advised to:
- Collect the network plan and data of the entire network, make a topology diagram and a data table (including ports, IP addresses, service and management VLANs, and SSIDs), and attach them in a position easy for you to check the topology and data.
- Back up data. Some faults cause resource or money loss for customers. Therefore, maintenance engineers should focus on preventing faults and quickly restoring faults. Data backup helps you quickly locate and recover faults. After a network is set up and operates normally, you should back up important data as soon as possible.
Important data includes:
- Configuration files and license files
- System software and patch files
- (Optional) Logs
- Collect names and passwords of users such as STelnet and Web login users, so that you can quickly obtain them as required when troubleshooting. Save the user names and passwords properly.
- Check warning information. Visit http://support.huawei.com/enterprise and select a language. After login, choose.
- Obtain the following contact information and attach it near your workstation:
- Huawei global technical service hotline (visit http://e.huawei.com/en/service-hotline and query the telephone number of the Huawei local office in your region).
- Telephone number of the agent that provides network construction and maintenance service for you
- Visit Huawei enterprise technical support website (http://support.huawei.com/enterprise and register a user account. A registered account allows you to browse or download more product documents, cases, and announcements, as well as subscribe to information updates.
- Prepare tools and cables that you may use during maintenance.
No.
Item
Description
1
Cables
- One standard RS232 serial cable: used to log in to the device.
- Network cables, optical fibers and SFP/eSFP/SFP+/XSFP/QSFP+ transceiver modules: used to locate failure points or replace faulty cables or modules.
2
Operation terminal
One operation terminal, which is generally a portable computer with serial communication software installed for device login.
3
Instruments and meters
- Optical power meter: used to test optical parameters of optical ports (such as optical power and receiver sensitivity).
- WLAN tester: used to measure wireless signal strength. You can use a software tool, such as Huawei WLAN Tester, or a handheld tester, such as Fluke Wi-Fi Tester.
