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Failed to Log In to the Web Platform of an AC
Fault Symptom
Users cannot log in to the web platform or AC, or the web platform exits unexpectedly after the login.
Procedure
- Check whether the accounting function is configured on the AC.
Error-prone configuration: The accounting function is configured but fails, causing unexpected exit of the system.
<AC6605> display accounting-scheme default Accounting-scheme-name : default Accounting-method : RADIUS ...
Suggestion: Delete the configuration of the accounting function.
<AC6605> system-view [AC6605] aaa [AC6605-aaa] accounting-scheme default [AC6605-aaa-accounting-default] accounting-mode none
- Check whether the RADIUS authentication mode is configured in the default authentication profile.
Error-prone configuration: When no RADIUS authentication server is deployed, the RADIUS authentication mode is configured in the authentication profile. This will cause an authentication failure even if a user enters the correct user name and password.
<AC6605> display authentication-scheme default Authentication-scheme-name : default Authentication-method : RADIUS
Suggestion: Set the authentication mode in the authentication profile to local.
<AC6605> system-view [AC6605] aaa [AC6605-aaa] authentication-scheme default [AC6605-aaa-authen-default] authentication-mode local
