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Troubleshooting Guide

CloudEngine 16800, 12800, 12800E, 8800, 7800, 6800, and 5800 Series Switches

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Huawei uses machine translation combined with human proofreading to translate this document to different languages in order to help you better understand the content of this document. Note: Even the most advanced machine translation cannot match the quality of professional translators. Huawei shall not bear any responsibility for translation accuracy and it is recommended that you refer to the English document (a link for which has been provided).
What Should I Do If the License Activation Code Is Lost?

What Should I Do If the License Activation Code Is Lost?

If the license activation code is lost, you can use either of the following methods to obtain it:
  • If you have a license authorization certificate, obtain the license activation code from the certificate, as shown in the following figure.
    Figure 22-82 License authorization certificate

    A license authorization certificate is in electronic PDF format or printed format and made together with the sales contract. The printed certificates are delivered with the products. The electronic certificates in PDF format are sent to the customers' email boxes by the license management system.

  • If you do not have a license authorization certificate, send an email that contains the Huawei contract number of the purchased device to license@huawei.com to seek technical support.

    If you do not have the Huawei contract number, contact the dealer.

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Updated: 2020-01-07

Document ID: EDOC1000060766

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