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Troubleshooting Guide

CloudEngine 16800, 12800, 12800E, 8800, 7800, 6800, and 5800 Series Switches

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The SYS and Power Module Indicators Are Off

The SYS and Power Module Indicators Are Off

Fault Description

The SYS indicator and power module indicators are all off, and the chassis cannot be powered on.

Possible Causes

  • The power modules are turned off.
  • Power cables are not securely connected to the sockets.
  • The power modules are faulty.

Troubleshooting Procedure

  1. Ensure that the power switches on the power modules are turned on. (Skip this step if the power modules do not have power switches.)
  2. Ensure that the power cables are securely connected to the sockets.
  3. Replace the power modules with normal power modules of the same model. If the chassis is powered on, the original power modules on the chassis are faulty. Send the faulty power modules to Huawei for repair.
  4. If the chassis still fails to be powered on, contact technical support personnel.
Updated: 2020-01-07

Document ID: EDOC1000060766

Views: 616541

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