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Troubleshooting Guide

CloudEngine 16800, 12800, 12800E, 8800, 7800, 6800, and 5800 Series Switches

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Using reset Commands

Using reset Commands


When you use the ping command to test link connectivity, you also need to run the display interface or display ip interface command to check whether packets are correctly sent and received on interfaces and whether a CRC error occurs. Then you can locate the interface where the fault occurs.

The display command output shows packet statistics generated after the device starts or the counter is reset; therefore, the packet statistics may contain unnecessary information that interferes with fault location.

To collect packet statistics accurately, perform the following operations:


  1. Run the reset interface counters or reset ip statistics commands to clear existing packet statistics.
  2. Run the ping command to enable interfaces to send and receive packets.
  3. Run the display interface or display ip interface commands to view the statistics.
Updated: 2020-01-07

Document ID: EDOC1000060766

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