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Troubleshooting Guide

CloudEngine 16800, 12800, 12800E, 8800, 7800, 6800, and 5800 Series Switches

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Huawei uses machine translation combined with human proofreading to translate this document to different languages in order to help you better understand the content of this document. Note: Even the most advanced machine translation cannot match the quality of professional translators. Huawei shall not bear any responsibility for translation accuracy and it is recommended that you refer to the English document (a link for which has been provided).
Failed to Query Fan and Power Supply Information

Failed to Query Fan and Power Supply Information

Fault Description

Fan and power supply information cannot be queried.

<HUAWEI> display device fan
Info: Can't display fan information because CMU is not registered.
<HUAWEI> display device power
Info: Can't display power information because CMU is not registered. 

Common Causes

  • The CMU fails to register.

Troubleshooting Procedure

  1. Check whether the CMU is properly installed. If not, remove and reinstall the CMU.

  2. If the CMU still fails to register, collect the alarm information, log information, and configuration and contact technical support personnel.

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Updated: 2020-01-07

Document ID: EDOC1000060766

Views: 615783

Downloads: 2965

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