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eSpace 8950 IP Phone V200R003C00 Administrator Guide

Provides information about deployment, operate and maintain the Video Phone.
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Huawei uses machine translation combined with human proofreading to translate this document to different languages in order to help you better understand the content of this document. Note: Even the most advanced machine translation cannot match the quality of professional translators. Huawei shall not bear any responsibility for translation accuracy and it is recommended that you refer to the English document (a link for which has been provided).
Advanced Secretary Service

Advanced Secretary Service

This section describes how to configure the advanced secretary service in a network environment. In an IMS+UC network environment, the AA server automatically pushes parameter and settings related to the advanced secretary service to the IP phone, with no need for you to manually configure the service.

Prerequisites

  • You have set Manager Service to Yes on the manager's phone and Secretary Service to Yes on the secretary's phone.
  • The manager's phone account and the secretary's phone account have been bound to the advanced secretary service on the SIP server. For detailed operations, see the eSpace UC Product Documentation.

Context

In the advanced secretary service, a manager's phone line is bound to the phone line of the secretary. By default, when the manager's phone has an incoming call, the manager's phone and the secretary's phone both ring, and the secretary can decide whether to forward the call to the manager after answering the call.

Scenario

This service has various application scenarios. The following figures depict the line button configurations in four typical scenarios:

NOTE:
  • When configuring the advanced secretary service, ensure that the private line and shared line are assigned different accounts. Otherwise, the advanced secretary service will be not available.
  • It is not recommended to assign the barge-in service rights to secretaries. Otherwise, secretaries may affect the manager's normal calls.
  • One manager with one secretary
    Figure 5-1  One manager with one secretary
  • One manager with two secretaries
    Figure 5-2  One manager with two secretaries
  • Two managers with one secretary
    Figure 5-3  Two managers with one secretary
  • Two managers with two secretaries
    Figure 5-4  Two managers with two secretaries

Configuration Methods

You can configure the advanced secretary service using three different methods, as listed in Table 5-19.
Table 5-19  Configuration methods

Method

Details

eSight

On the eSight management portal, choose Configuration > IP Phone Management, set related parameters on the page that is displayed.

DHCP Option 246

Set related parameters in the configuration file and deliver the new configuration file to the IP phone.

Web

On the phone web page, choose Advanced > Accounts and set related parameters on the page that is displayed.

LCD

N/A

Parameter Settings

Table 5-20 lists the parameters you must set for the advanced secretary service.
Table 5-20  Parameter description

Parameter

Description

How to Set

How to Modify the Configuration File

Manager Line

Specifies the manager line to set. All lines of the accounts that have the manager service rights are displayed on the Advanced Secretary Service page.

Select a line as the manager's shared line.

Parameter: Type

Location: Device > UserCfg > Line1
NOTE:
Line1 indicates the first line, Line2 indicates the second line, and so on. Select a line with a manager account registered and set that line.

Setting: Type specifies the line type. Set this parameter to 3 for a manager line.

Example: Type="3"

Secretary Line

Specifies the secretary line to set. All lines of the accounts that have the secretary service rights are displayed on the Advanced Secretary Service page.

Select a line as the secretary's shared line and enter the manager's number.

Parameters: ShareNumber and Type

Location: Device > UserCfg > Line1
NOTE:
Line1 indicates the first line, Line2 indicates the second line, and so on. Select a line with a secretary account registered and set that line.
Setting:
  • Type specifies the line type. Set this parameter to 4 for a secretary line.
  • ShareNumber specifies the number of the shared party. Set this parameter to the manager's number.

Example: Type="4" and ShareNumber="556666"

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Updated: 2018-09-12

Document ID: EDOC1000067158

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