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eSpace 8950 IP Phone V200R003C00 Administrator Guide

Provides information about deployment, operate and maintain the Video Phone.
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Hunt Group(for UC2.0 and Asterisk)

Hunt Group(for UC2.0 and Asterisk)

This section describes how to configure a hunt group in a UC2.X or Asterisk network environment.

Prerequisites

In the UC2.X network environment, the hunt group service rights have been enabled for the IP phone on the eSpace U1900 series unified gateway. For more information, see the eSpace UC V200R002C00 Product Documentation.

Context

In an enterprise, employees in the same field can be added to a hunt group, with the group access code configured. After a user dials the access code of this hunt group, the system calls members in the hunt group, and the phones in the hunt group ring in the specified ringing mode (simultaneous ringing, sequential ringing, or cyclic ringing). If no one in the hunt group answers the call, the call is transferred to the voicemail or a specific number.

The implementation (sign-in/sign-out mode, ringing mode, and call transfer mode) of the hunt group function varies depending on the administrator's configuration policies.

  • Dynamic sign-in: Members in a hunt group can manually sign in to and sign out of the hunt group. If authentication is required, members need to enter a 6-digit password as prompted before sign-in or sign-out.
  • Static sign-in: Members in a hunt group are automatically signed in. They cannot sign out.
NOTE:
  • Hunt group members can ask their system administrator for the authentication password.
  • If an incorrect password is entered for one consecutive times, the sign-in or sign-out fails.
When a call comes in to a hunt group, idle phones in this hunt group ring in the specified ringing mode.
  • Default: Only phones with the highest priority ring.
  • Simultaneous ringing: Phones in the hunt group ring simultaneously.
  • Sequential ringing: Phones in the hunt group ring in a specific sequence. The phones that already rang do not ring again.
  • Cyclic ringing: Phones in the hunt group ring in a specific sequence. If no one answers the call within the first cycle, the phones ring again in the specific sequence until the maximum ringing duration (default: 60s) expires.

Procedure

  1. Enter the IP address of eSpace 7950eSpace 7910 and log in to the web page.
  2. Choose Call Features > Conference.

    The Conference page is displayed.

  3. Select Conference on hold when adding participants or Conference unhold when adding participants for Three-Party Call as required.

Configuration Methods

You can configure the hunt group service using three different methods, as listed in Table 5-26.
Table 5-26  Configuration methods

Method

Details

eSight

On the eSight management portal, chooseConfiguration > IP Phone Management, set related parameters on the page that is displayed.

DHCP Option 246

Set related parameters in the configuration file and deliver the new configuration file to the IP phone.

Web

On the phone web page, choose Advanced > Service Rights Management, and configure the hunt group rights, hunt group sign-in code, hunt group sign-out code, virtual voicemail rights, and voicemail access code.

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Updated: 2018-09-12

Document ID: EDOC1000067158

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