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eSpace 8950 IP Phone V200R003C00 Administrator Guide

Provides information about deployment, operate and maintain the Video Phone.
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Huawei uses machine translation combined with human proofreading to translate this document to different languages in order to help you better understand the content of this document. Note: Even the most advanced machine translation cannot match the quality of professional translators. Huawei shall not bear any responsibility for translation accuracy and it is recommended that you refer to the English document (a link for which has been provided).
Emergency Call

Emergency Call

This section describes how to configure the emergency call service. The IP phone allows users to make emergency calls even if it is locked or unregistered.

Context

The administrator configures the physical location information on the BMP. Terminals report their current locations to the server when they are logged in. The location information helps the emergency contact center to locate the terminals when emergency calls are made. This is called the LBS.
NOTICE:
The location information is configured by the administrator on the BMP, and it is not automatically collected by certain programs on the terminals. In addition, the location information indicates physical locations within the enterprise and does not belong to personal privacy. When configuring the location information, the administrator needs to comply with local laws and regulations.

Prerequisites

  • The emergency call service has been configured on the SIP server.

    For details about how to configure the emergency call service on a SIP server, see the product documentation of the gateway that serves as the SIP server.

  • You have obtained and configured the SIP server address for the IP phone.

Configuration Methods

You can configure the emergency call service using three different methods, as listed in Table 5-12.
Table 5-12  Configuration methods

Method

Details

eSight

On the eSight management portal, choose Configuration > IP Phone Management, set related parameters on the page that is displayed.

DHCP Option 246

Set related parameters in the configuration file and deliver the new configuration file to the IP phone.

Web

After an emergency number is added in the configuration file, choose on the phone web page.

Parameter Settings

Table 5-13 lists the parameters that you must set for the emergency call service.
Table 5-13  Parameter description

Parameter

Description

How to Set

How to Modify the Configuration File

Call Source

Indicates the user or incoming trunk that initiates a call. Two types of call sources are available: intra-office call source and incoming call source. Generally, users or incoming trunks that have the same calling attributes belong to the same call source.

N/A

Accessdomain: Set this parameter to be the same as the call source configured on the switch.

Example: Accessdomain="0"

Emergency Number

Indicates an emergency number. The IP phone can call the preset emergency numbers even if it is locked or unregistered. The emergency numbers need to be configured in the configuration file. After the configuration file with emergency numbers configured is imported to the IP phone, the emergency number page displays the configured emergency numbers. Users can select the emergency numbers to use based on requirements.

NOTE:
A maximum of eight emergency numbers are supported.

N/A

Parameter: Emergencynumber1

Location: Phone.Global

Example: Emergencynumber1="110"

Whether to enable an emergency number

Enables or disables an emergency number that has been configured in the configuration file.

A configured emergency number is selected (enabled) by default. If you do not want to use an emergency number, deselect this number.

Parameter: Number1Enable

NOTE:
Number1 indicates emergency number 1, Number2 indicates emergency number 2, and so on.

Location: Phone.Global

Value: 0 or 1

  • 1: enable
  • 0: disable

Default: 1

Example: Number1Enable="1"

Switch MAC Address

Indicates the MAC address of the switch.

N/A

Parameter: ChassisID

Location: Phone.Global

Example: ChassisID="4"

Port

Indicates the port number of the switch.

N/A

Parameter: PortID

Location: Phone.Global

Example: PortID="60"

Follow-up Procedure

Access the phone web page as an administrator and choose Call Settings > Emergency Call to view the emergency numbers that you have configured.
NOTE:
All the configured emergency numbers are selected by default. If you do not need to use an emergency number, deselect it.
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Updated: 2018-09-12

Document ID: EDOC1000067158

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