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S12700 and S12700E Series Agile Switches Hardware Installation and Maintenance Guide

This document describes hardware installation procedures of the S12700 series switches, troubleshooting methods for common hardware faults, and switch maintenance instructions.
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Huawei uses machine translation combined with human proofreading to translate this document to different languages in order to help you better understand the content of this document. Note: Even the most advanced machine translation cannot match the quality of professional translators. Huawei shall not bear any responsibility for translation accuracy and it is recommended that you refer to the English document (a link for which has been provided).
Appendix G Fault Tag

Appendix G Fault Tag

*Customer name:
Address:
Contact person:
Tel.: Fax:
Category*: □ RMA □ Return □ Analysis
BOM Code Product Description Bar Code* Fault Occurring Date* Description of the Fault Phenomena* Category No.* Software Version*
              
             
             
             
             
             
             
Reasons for Repairing (Category No.):
Category No. includes the following eight types:

F001 - Wear out damaged (◊ In warranty Period ◊ Out of warranty period)

F002 - Deployment damaged

F003 - Intransit damaged

F004 - Version upgrade

F005 - Batch replace

F007 - Overdue spare parts inspecting

F008 - Others

F011 - Running circumstance change

Note:

  • For optical interface cards returned, the optical interfaces should be covered with protection caps.
  • In general, the analysis card will not be returned to you. If you have any special requirements, please contact Huawei.
  • One Fault Tag should be adapted in one return category, such as RMA/Return/Analysis.
  • The items marked with "*" are the mandatory fields that you must fill in.
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Updated: 2019-06-21

Document ID: EDOC1000069460

Views: 27935

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