OceanStor 9000 V100R001C30 Parts Replacement 14

• The system version is V100R001C30SPC100 or later versions.
• A new memory module is available.
• The faulty memory module is located.
• The memory module is in the rear of the main control board enclosure. You need to remove the main control board enclosure top cover and air hood first.
• Before replacing the memory module, use KVM to log in to the OS as user root (default password is Root@storage), then run poweroff to poweroff the node and wait for the shutdown to complete. Wait for the KVM screen to have no output, indicates that the shutdown has been completed. Label the cables on the node and Disconnect the node from the power sockets and other devices. Use KVM to run poweroff need to be done on every node in the system.

• Only professional technical engineers are allowed to replace the memory module.
• Each P25 has two power supplies. Make sure both supplies are disconnected.
• The memory module fits in only one direction. Do not force a memory module into the socket to avoid damaging the memory module and the socket.
• The adding memory modules must be the same as the other memory modules. If new memory modules are different from the old memory modules, it is recommended to change all old memory modules in the node.
• It is recommended to add same capacity memory modules in same type of nodes. If memory capacity in same type of nodes is different, it could cause faulty due to unbalanced performance between nodes.
• Before adding a memory module, record the system memory capacity for check and comparison after the replacement.
• Follow different specific regulations when you insert different number of memory modules. The red box in Figure 3-34 shows the memory slot on the mainboard. Table 3-2 shows memory configuration and installation list.
  Figure 3-34  Location of memory slots
  
  
  Table 3-2  Memory configuration and installation

  Number of Memory Modules	Memory Slot No.
  1+1	NVDIMM: F0 DIMM: A0
  1+2	NVDIMM: F0 DIMM: A0, D0
  1+3	NVDIMM: F0 DIMM: A0, B0, D0
  1+4	NVDIMM: F0 DIMM: A0, B0, D0, E0
  1+5	NVDIMM: F0 DIMM: A0, B0, C0, D0, E0
  1+6	NVDIMM: F0 DIMM: A0, A1, B0, B1, D0, E0
  1+7	NVDIMM: F0 DIMM: A0, A1, B0, B1, C0, D0, E0
  1+8	NVDIMM: F0 DIMM: A0, A1, B0, B1, D0, D1, E0, E1
  1+9	NVDIMM: F0 DIMM: A0, A1, B0, B1, C0, D0, D1, E0, E1
  1+10	NVDIMM: F0 DIMM: A0, A1, B0, B1, C0, C1, D0, D1, E0, E1

• Phillips screwdriver
• ESD gloves
• ESD wrist strap
• ESD bag
• Labels

1. Wear the ESD wrist strap or gloves. For details, see Wearing an ESD Wrist Strap in Replacing a Main Control Board Enclosure.
2. Use KVM to log in to the OS as user root (default password is Root@storage), then run poweroff to poweroff the node and wait for the shutdown to complete.

   Wait for the KVM screen to have no output, indicates that the shutdown has been completed.

3. Label the cables on the P25 and disconnect the P25 from the power sockets and other devices.
4. Take out the main control board enclosure. For details, see 4 in Replacing a Fan Module.
5. Remove the main control board enclosure top cover. For details, see 5 in Replacing a Fan Module.
6. Pull out the air hood upward, see 6 in Replacing a Fan Module.
7. As shown in step 1 in Figure 3-35, open the clips to loose the memory module.
8. As shown in step 2 in Figure 3-35, pull out the memory module upward.
   Figure 3-35  Removing the memory module
   
   

9. Put the removed memory module into an ESD bag.
10. Take the memory module to be installed out of the ESD bag.
11. Align the memory module with the slot and insert the memory module into the slot, as shown in step 1 in Figure 3-36.
12. Close the clips to lock the memory module, as shown in step 2 in Figure 3-36.
    Figure 3-36  Installing a memory module
    
    

13. Install the air hood.
14. Install the main control board enclosure top cover. For details, see 10 in Replacing a Fan Module.
15. Install the main control board enclosure into the chassis. For details, see 11 in Replacing a Fan Module.

    After hardware installation, if there are operations need to be performed using BIOS, for the initial startup, clear NVDIMM data using the BIOS. Otherwise, the operating system may fail to be started. Before connecting the power cable and powering on the storage node, connect the KVM cable, and then adjust the display content of the KVM to the port connected to the storage node.

16. Connect the P25 with the power supply and other devices. Ensure that the cables are connected properly, and then power on the device.
17. Clear NVDIMM data.
    1. During the system startup process, press Esc when the Press Esc for boot options message is displayed, choose SCU, input the BIOS password to enter the BIOS screen.
       Figure 3-37  Pressing Esc
       
       
       Figure 3-38  Choosing SCU
       
       

    2. Choose Security > Clear NvDimm Flash.
       Figure 3-39  Choosing Clear NvDimm Flash
       
       

    3. In the Clear NvDimm Flash? dialog box, select Yes and press Enter.
       Figure 3-40  Starting to clear NVDIMM data
       
       

    4. Wait 20 seconds. Check whether the displayed dialog box states "Clear NvDimm flash success. Please reboot system!"
       • If yes, go to 17.e.
       • If no, contact technical support.
       Figure 3-41  Clearing NVDIMM data
       
       

    5. Press Enter and then F10. In the dialog box that is displayed, select Yes to save the configuration and restart the storage node.
       Figure 3-42  Saving the configuration and restarting the storage node
       
       

18. During the system startup, enter the BIOS to check the system memory capacity.
    During the system startup, when the information as shown in Figure 3-43 is displayed, press Esc, choose SCU when the window display as shown in Figure 3-44, input the BIOS password to enter the BIOS screen, then check the system memory capacity, as shown in Figure 3-45.

    Figure 3-43  Press Esc
    
    

    Figure 3-44  Choose SCU
    
    

    Figure 3-45  Check the system memory capacity
    
    
    NOTE:

    The capacity that is displayed in Total Memory is the sum of the NVDIMM memory capacity and common memory capacity.
    • If the memory capacity equals to the actual capacity, the installation is successful.
    • If the system memory capacity is smaller than the actual capacity, the memory module may be incorrectly installed. Remove and reinstall the memory module.

19. Repeat 2 to 18 on nodes that to be adding memory modules.
20. Restart nodes added memory modules and power on the other nodes in the system.
21. Wait for about 10 minutes then log in to DeviceManager, click Alarms, check if there are any major alarms or more critical ones.
    • If yes, rectify the fault according to suggestion.
    • If no, no further operations are required.

After replacing the memory module, label the removed memory module for subsequent handling.